full-time 5 days ago
Dental Receptionist
Deer Ridge Periodontics
296 Highland Rd E, Unit 1, Kitchener, ON, N2M 3W4
28–30/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We have a fantastic opportunity for an experienced Dental Receptionist to join our growing practice. Deer Ridge Periodontics is a highly rated periodontal specialty office, and we are proud to offer exceptional care and quality periodontal services to the KW region and surrounding communities. We are seeking an experienced, energetic, self-directed, and personable dental receptionist to join our dental team!
Duties / Tasks:
Greet and welcome patients as they arrive at the dental office
Answer phone calls and schedule consultations, hygiene appointments, treatment or surgical appointments for patients, confirmation of appointments
Manage patient records and update information in our dental software system
Verify insurance coverage and assist patients with billing and payment processing
Provide excellent customer service to patients and address any inquiries or concerns in person , by phone, and email
Manage and schedule the periodontist’s and hygiene team’s daily appointment schedules
Manage referrals and book consultation appointments
Correspond and coordinate re: patient information, booking, and treatments with referring dental partner offices and labs
Maintains accurate and detailed patient contact notes / documentation
Additional front - office related tasks as assigned
Assist with maintaining a clean and organized reception area
Qualifications / Requirements
3–5 years of previous experience working as a dental receptionist
Proficient in operating multi-line phone systems and managing multiple incoming calls
Excellent typing speed, accuracy, and attention to detail
Knowledge of dental terminology and periodontal procedures is an asset
Familiarity with dental practice management software is preferred
Strong organizational, time-management, and prioritization skills
Excellent professional communication and interpersonal skills, with a patient-focused and compassionate approach
Ability to multitask effectively and manage competing priorities in a busy environment
Professional, approachable, dependable, punctual, and detail-oriented
Ability to work collaboratively as part of a team while maintaining a high level of professionalism
Hours of Work
The hours for this position are:
Monday: 8:00 a.m.–2:00 p.m.
Tuesday: 8:00 a.m.–4:00 p.m.
Wednesday: 8:00 a.m.–4:30 p.m.
Thursday: 8:00 a.m.–4:00 p.m.
Friday: 7:00 a.m.–3:30 p.m.
The receptionist will generally work at our Kitchener office. From time to time, Thursday shifts may be required at our Stratford office location, where the clinical team works on Thursdays.
Only those candidates selected for an interview will be contacted. Thank you for your interest.
Job Type: Full-time
Pay: $28.00-$30.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Application question(s):
Able to travel to Stratford ON (occasionally, if needed) to work in our satellite location on Thursdays ?
Experience:
Dental receptionist: 3 years (required)
Location:
Kitchener-Waterloo, ON (required)
Work Location: In person
Duties / Tasks:
Greet and welcome patients as they arrive at the dental office
Answer phone calls and schedule consultations, hygiene appointments, treatment or surgical appointments for patients, confirmation of appointments
Manage patient records and update information in our dental software system
Verify insurance coverage and assist patients with billing and payment processing
Provide excellent customer service to patients and address any inquiries or concerns in person , by phone, and email
Manage and schedule the periodontist’s and hygiene team’s daily appointment schedules
Manage referrals and book consultation appointments
Correspond and coordinate re: patient information, booking, and treatments with referring dental partner offices and labs
Maintains accurate and detailed patient contact notes / documentation
Additional front - office related tasks as assigned
Assist with maintaining a clean and organized reception area
Qualifications / Requirements
3–5 years of previous experience working as a dental receptionist
Proficient in operating multi-line phone systems and managing multiple incoming calls
Excellent typing speed, accuracy, and attention to detail
Knowledge of dental terminology and periodontal procedures is an asset
Familiarity with dental practice management software is preferred
Strong organizational, time-management, and prioritization skills
Excellent professional communication and interpersonal skills, with a patient-focused and compassionate approach
Ability to multitask effectively and manage competing priorities in a busy environment
Professional, approachable, dependable, punctual, and detail-oriented
Ability to work collaboratively as part of a team while maintaining a high level of professionalism
Hours of Work
The hours for this position are:
Monday: 8:00 a.m.–2:00 p.m.
Tuesday: 8:00 a.m.–4:00 p.m.
Wednesday: 8:00 a.m.–4:30 p.m.
Thursday: 8:00 a.m.–4:00 p.m.
Friday: 7:00 a.m.–3:30 p.m.
The receptionist will generally work at our Kitchener office. From time to time, Thursday shifts may be required at our Stratford office location, where the clinical team works on Thursdays.
Only those candidates selected for an interview will be contacted. Thank you for your interest.
Job Type: Full-time
Pay: $28.00-$30.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Application question(s):
Able to travel to Stratford ON (occasionally, if needed) to work in our satellite location on Thursdays ?
Experience:
Dental receptionist: 3 years (required)
Location:
Kitchener-Waterloo, ON (required)
Work Location: In person
Requirements
• Time management
• Dental receptionist
• Patient service
• Data entry
• Multi-line phone systems
• Dental receptionist
• Patient service
• Data entry
• Multi-line phone systems
About Deer Ridge Periodontics
Deer Ridge Periodontics, led by Dr. Angela Waciuk in Kitchener-Waterloo, specializes in periodontal and implant dentistry services. They offer personalized expert care to restore oral health and confidence. The practice prioritizes trust, comfort, and individualized attention, supporting each patient's unique journey to optimal oral health.