Dental Receptionist-3 years minimum experience

This is a full-time position.

Your Next Dental Family Awaits!

At Dental Associates of Marlborough, we're more than just a dental office — we're a family.

Our patient-centered, family-oriented practice is built on kindness, trust, and exceptional care with a personal touch. We're a small, supportive, and drama-free (!!) team that works hard, laughs often, and genuinely cares about each other.

We are NOT corporate dentistry. We are a privately owned family practice where patients are people, not numbers. We're not a high-volume office, and we don't believe in rushing patients through the schedule. We recommend and provide the care we truly believe is best for each patient — and that philosophy is a big part of why our practice has been so successful.

We are looking for an experienced Dental Receptionist to join our growing team.

Ideal for a dependable dental receptionist looking to join a supportive team. In this role, you will work closely with our Office Manager, doctors, and clinical team to handle front desk operations, support practice workflows, and deliver exceptional patient care.

If you're looking for a long-term home where your experience, ideas, and contributions are genuinely valued, we'd love to meet you.

Check out our website and reviews at marlboroughdentistry.com — you'll quickly see why we're proud to be different.

What You'll Do
Welcome patients and create an exceptional first impression
Manage scheduling, patient flow, and daily front desk operations
Verify insurance benefits and assist with treatment coordination
Present treatment plans and confidently discuss financial arrangements
Help identify and solve problems before they affect our patients or team
Ensure a smooth, efficient, and positive experience for both patients and staff
What We're Looking For
Dental front desk experience REQUIRED — minimum of 3 years
Strong knowledge of dental insurance, billing, and treatment coordination
Confidence presenting treatment plans and discussing financial arrangements with patients
Exceptional communication and customer service skills
Organized, dependable, and detail-oriented
Ability to multitask and remain calm in a busy environment
Experience with Eaglesoft is a plus
Positive attitude and a true team-first mentality
Benefits
We believe in taking care of the people who take care of our patients. We offer a strong benefits package designed to reward team members who build their careers with us, including:
Health insurance
Paid time off
401(k)
401(k) matching
Profit-sharing plan
Cash Balance retirement plan
Continuing education opportunities
Dental benefits / employee discount
Our retirement benefits go well beyond what is typically offered in a small private dental practice and are designed to reward long-term team members.

DENTAL EXPERIENCE IS REQUIRED. Please do not contact the office directly.

We're looking for someone who wants more than just a job — someone who wants to become an important part of a practice that truly values its team and its patients.

If that sounds like you, we'd love to hear from you.

Pay: $22.00 - $27.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Cash balance pension plan
Dental insurance
Health insurance
Paid time off
Retirement plan
Experience:
Dental receptionist: 3 years (Required)
Work Location: In person