Dental Receptionist
Edward M Kennedy Community Health Center
About the Practice
Job Description
Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.
We are currently hiring a Dental Receptionist based in Framingham, MA. The Dental Receptionist is responsible for patient registration, completion of subsidized health insurance applications, insurance verification, assessing patient eligibility for state and federal health insurance entitlements and educating patients pertaining to related entitlements/programs, data entry and clerical duties.
Job Summary:
Responsible for managing schedules by confirming appointment slots for providers and ensuring correct timing for procedures.
Tracks no-show appointments, fills open slots, and coordinates emergency visits.
Verifies insurance, directs patients with invalid insurance, and collects co-payments.
Maintains accurate records of cash transactions, processes receipts, and forwards to accounting.
Processes patient visits, verifying identity, insurance, and completing necessary forms.
Greets patients, answers questions, and handles calls courteously.
Manages encounter forms and provides monthly summaries. Tracks lab cases and monitors patient waiting list activity.
Full job description available upon request.
Job Requirements:
Bilingual in English/Spanish
Substitutions Allowed: Bilingual language fluency may be substituted with other language as needed by Health Center.
Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.
1-2 years work experience within a position requiring the use of excellent customer service and communication skills.
Our health center requires all employees to be fully vaccinated for COVID19 and Flu.
Benefits:
Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
Health benefits start on first day of employment. Company pays 80% of health insurance Premiums.
Competitive time off packages
403b Retirement Plan
Flexible Spending Accounts
Employee Assistants Program 100% paid for by employer
Health benefits coverage for same-sex domestic partners, transgender health benefits.
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About Edward M Kennedy Community Health Center
Founded in a Worcester housing project in 1972, today Kennedy Community Health has three medical facilities, 3 dental sites, two optometry practices and six school-based centers serving residents of Worcester, Framingham, Milford, and the surrounding communities of MetroWest and Central Massachusetts. Currently over 26,000 patients of all ages receive care and service through Kennedy Community Health’s family practice model of care, a comprehensive approach to the delivery of quality primary and urgent care, dental care, optometry, pharmacy, behavioral health, substance use treatment and social services, women’s health, HIV/AIDs treatment and services, medical specialties, nutrition counseling, laboratory, and health education programs. Kennedy Community Health is certified as a patient-centered medical home by the National Committee for Quality Assurance (NCQA), a model that supports the flow of information among medical teams, coordinating health care visits, utilizing electronic technologies for tracking and errors prevention, and providing follow-up while, most importantly, engaging patients in their care.