Dental Receptionist

Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the office. This role offers an opportunity to work in a friendly environment where attention to detail and strong communication skills are highly valued. Prior experience with dental office procedures is required , along with familiarity with electronic dental records systems. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Responsibilities
Greet patients warmly and efficiently check them in and out of the office
Schedule, confirm, and reschedule patient appointments using dental practice management software such as Abeldent and Max Assist
Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests
Collect patient information, verify insurance details, and update electronic medical records accurately
Assist patients with billing questions and process payments at the front desk
Maintain organized files and ensure confidentiality of patient information in compliance with HIPAA regulations
Support clinical staff by coordinating patient flow and preparing necessary documentation
Handle administrative tasks such as faxing, scanning, and correspondence related to patient care
Ensure the reception area remains clean, welcoming, and professional at all times
Requirements
Prior experience as a dental receptionist or in a dental office setting is highly preferred
Proficiency with dental practice management software such as Abeldent is a plus
Strong knowledge of medical terminology and electronic dental records systems
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently and professionally
Office experience with administrative duties including scheduling, billing, and data entry and dental insurance understanding
Familiarity with front desk operations in a healthcare environment
Exceptional organizational skills with attention to detail
Ability to work well under pressure while maintaining a friendly demeanor
Knowledge of HIPAA compliance standards is desirable
This position offers an engaging work environment where your administrative skills will directly contribute to providing exceptional patient care.

Pay: $26.00-$32.00 per hour
Benefits:
On-site parking
Work Location: In person