full-time 18 days ago
Dental Receptionist
Grand Avenue Dental
429 North Grand Avenue, Waukesha, WI 53186
18 - 22/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our dental team! In this role, you will be the welcoming face of our clinic, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations. Your energetic approach and attention to detail will help create a positive experience for every patient while maintaining efficient office workflows. The ideal candidate will possess strong communication skills, a passion for healthcare support, and experience with dental office systems.
Duties
Greet patients warmly, verify their appointment details, and complete check-in and check-out processes
Schedule appointments efficiently using dentrix and coordinate follow-up visits
Manage patient records with accuracy, ensuring compliance with HIPAA and confidentiality policies
Handle incoming calls with professional phone etiquette, addressing inquiries and directing calls appropriately
Process insurance claims, verify coverage, and assist patients with billing questions
Maintain a clean, organized front desk area while supporting overall office management tasks
Experience
Previous experience working in a dental clinic or medical office environment is highly preferred
Proficiency with Dentrix preferred
Knowledge of Dental billing procedures, CDT coding, and dental insurance processes
Demonstrated ability to handle collection processes professionally and accurately
Familiarity with clinical confidentiality policies and healthcare documentation review standards
Excellent computer skills including Dentrix and Dexis
Exceptional customer service skills combined with strong organizational abilities to support seamless front desk operations
Join us in making a difference by providing exceptional administrative support that ensures our patients receive the highest quality care. We value motivated team players who thrive serving people and are committed to maintaining clinical confidentiality while delivering outstanding service!
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Dentrix: 1 year (Preferred)
Ability to Commute:
Waukesha, WI 53186 (Preferred)
Work Location: In person
We are seeking a dynamic and organized Dental Receptionist to join our dental team! In this role, you will be the welcoming face of our clinic, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations. Your energetic approach and attention to detail will help create a positive experience for every patient while maintaining efficient office workflows. The ideal candidate will possess strong communication skills, a passion for healthcare support, and experience with dental office systems.
Duties
Greet patients warmly, verify their appointment details, and complete check-in and check-out processes
Schedule appointments efficiently using dentrix and coordinate follow-up visits
Manage patient records with accuracy, ensuring compliance with HIPAA and confidentiality policies
Handle incoming calls with professional phone etiquette, addressing inquiries and directing calls appropriately
Process insurance claims, verify coverage, and assist patients with billing questions
Maintain a clean, organized front desk area while supporting overall office management tasks
Experience
Previous experience working in a dental clinic or medical office environment is highly preferred
Proficiency with Dentrix preferred
Knowledge of Dental billing procedures, CDT coding, and dental insurance processes
Demonstrated ability to handle collection processes professionally and accurately
Familiarity with clinical confidentiality policies and healthcare documentation review standards
Excellent computer skills including Dentrix and Dexis
Exceptional customer service skills combined with strong organizational abilities to support seamless front desk operations
Join us in making a difference by providing exceptional administrative support that ensures our patients receive the highest quality care. We value motivated team players who thrive serving people and are committed to maintaining clinical confidentiality while delivering outstanding service!
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Dentrix: 1 year (Preferred)
Ability to Commute:
Waukesha, WI 53186 (Preferred)
Work Location: In person
Requirements
• Organizational skills
• Records management
• HIPAA
• Attention to detail
• Medical coding
• Dentrix
• Records management
• HIPAA
• Attention to detail
• Medical coding
• Dentrix
About Grand Avenue Dental
Grand Avenue Dental has been caring for smiles in Waukesha since 1953, formerly known as Bayer and Fahl DDS. With a tradition of compassionate care rooted in excellence, they prioritize relationships built on trust, respect, and genuine care. Patients are welcomed as part of the dental family, where their needs are listened to with honesty and guidance every step of the way.