full-time 18 days ago
Dental Receptionist
AS General Dentistry
454 Main Avenue, Norwalk, CT 06851
17 - 20/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong background in medical administrative support, and proficiency with electronic health record (EHR) systems. This role requires a detail-oriented individual who can manage patient interactions, scheduling, billing, and documentation review while maintaining clinical confidentiality policies. The Dental Receptionist will play a vital role in ensuring smooth office operations and delivering exceptional patient service.
Duties
Greet patients warmly and professionally, providing outstanding customer service at the front desk.
Schedule appointments efficiently using dental office management software and coordinate patient flow.
Verify insurance coverage, process payments, and handle medical billing with knowledge of health insurance procedures including Medicare and Medicaid.
Manage electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks to ensure accurate documentation review and data entry.
Assist with medical coding tasks including CPT, ICD-9, ICD-10 coding to support billing processes and compliance requirements.
Maintain clinical confidentiality policies in accordance with HIPAA regulations while managing patient records and sensitive information.
Handle phone communication professionally, utilizing proper phone etiquette to address patient inquiries and appointment confirmations.
Support administrative functions such as typing reports, managing office supplies, and performing basic clerical tasks using Microsoft Office tools.
Collaborate with clinical staff to ensure proper documentation review and accurate care plan updates.
Ensure the front desk area remains organized, clean, and welcoming at all times.
Requirements
Proven experience as a medical receptionist or in a dental clinic environment with strong clerical skills.
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or similar platforms.
Knowledge of medical billing procedures, medical coding (CPT, ICD-9/10), and health insurance processes including Medicare.
Strong understanding of clinical confidentiality policies (HIPAA) and healthcare documentation standards.
Excellent customer service skills combined with professional phone etiquette and communication abilities.
Ability to multitask effectively in a fast-paced clinical setting while maintaining attention to detail.
Bilingual capabilities are preferred to serve diverse patient populations effectively.
Proficiency in Microsoft Office applications and basic computer skills for administrative tasks.
Previous clinic or dental office experience is highly desirable; familiarity with health information management is a plus.
Join our team to provide exceptional administrative support that enhances patient experiences while ensuring operational excellence within our dental practice!
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Work Location: In person
We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong background in medical administrative support, and proficiency with electronic health record (EHR) systems. This role requires a detail-oriented individual who can manage patient interactions, scheduling, billing, and documentation review while maintaining clinical confidentiality policies. The Dental Receptionist will play a vital role in ensuring smooth office operations and delivering exceptional patient service.
Duties
Greet patients warmly and professionally, providing outstanding customer service at the front desk.
Schedule appointments efficiently using dental office management software and coordinate patient flow.
Verify insurance coverage, process payments, and handle medical billing with knowledge of health insurance procedures including Medicare and Medicaid.
Manage electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks to ensure accurate documentation review and data entry.
Assist with medical coding tasks including CPT, ICD-9, ICD-10 coding to support billing processes and compliance requirements.
Maintain clinical confidentiality policies in accordance with HIPAA regulations while managing patient records and sensitive information.
Handle phone communication professionally, utilizing proper phone etiquette to address patient inquiries and appointment confirmations.
Support administrative functions such as typing reports, managing office supplies, and performing basic clerical tasks using Microsoft Office tools.
Collaborate with clinical staff to ensure proper documentation review and accurate care plan updates.
Ensure the front desk area remains organized, clean, and welcoming at all times.
Requirements
Proven experience as a medical receptionist or in a dental clinic environment with strong clerical skills.
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or similar platforms.
Knowledge of medical billing procedures, medical coding (CPT, ICD-9/10), and health insurance processes including Medicare.
Strong understanding of clinical confidentiality policies (HIPAA) and healthcare documentation standards.
Excellent customer service skills combined with professional phone etiquette and communication abilities.
Ability to multitask effectively in a fast-paced clinical setting while maintaining attention to detail.
Bilingual capabilities are preferred to serve diverse patient populations effectively.
Proficiency in Microsoft Office applications and basic computer skills for administrative tasks.
Previous clinic or dental office experience is highly desirable; familiarity with health information management is a plus.
Join our team to provide exceptional administrative support that enhances patient experiences while ensuring operational excellence within our dental practice!
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• HIPAA
• Records management
• Attention to detail
• Clerical experience
• HIPAA
• Records management
• Attention to detail
About AS General Dentistry
Norwalk Dental Associates in Norwalk, CT offers state-of-the-art dental care with a focus on making patients feel like partners in their dental care. Their friendly team provides comprehensive and comfortable dental services for the whole family. They embrace new advances in dental technology to ensure each visit is top-notch.