full-time 3 months ago
Dental Receptionist
Quality Dentistry of Coconut Creek
5300 W Hillsboro Blvd, Coconut Creek, FL 33073
19/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Overview
Quality Dentistry of Coconut Creek is a small, growing private practice serving Coconut Creek, West Boca Raton, Parkland, and surrounding communities. Our current team includes one doctor, one hygienist, one office manager, and one dental assistant — and we’re ready to welcome a strong Dental Receptionist as we continue to grow.
Our philosophy is simple: We treat people, not teeth.
We believe in conservative, comprehensive care and in doing what’s truly best for our patients’ long-term health. We value honesty, clear communication, and teamwork. We want our patients to feel comfortable and cared for — and we want our team to feel respected and supported.
If you enjoy working in a close-knit office where your role truly matters, this could be a great fit.
The Role
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach and attention to detail will ensure smooth office operations, fostering a positive environment for both patients and staff. This paid position offers an exciting opportunity to develop your skills in a fast-paced dental clinic setting while making a meaningful difference in patient care.
What You’ll Be Responsible For
We’re looking for someone who anticipates the doctor’s needs, keeps things running smoothly, and genuinely cares about the patient experience.Responsibilities
Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression.
Schedule appointments efficiently using dental practice management software such as Opendental and Adit, coordinating with clinical staff to optimize daily workflow.
Verify insurance coverage and benefits, utilizing systems to confirm patient eligibility and coverage details.
Manage medical billing processes by coding procedures accurately with CPT, ICD-9, and ICD-10 codes, ensuring compliance with HIPAA regulations and proper documentation review.
Maintain accurate and organized medical records and dental files using EMR (Electronic Medical Record) systems such as Open Dental.
Handle incoming calls on multi-line phone systems with professionalism, practicing excellent phone etiquette while scheduling appointments or answering patient inquiries.
Assist with intake procedures, insurance verification, and data entry tasks such as typing reports or updating patient information using Microsoft Office tools.
Support office management tasks including, faxing, copying documents, and maintaining a clean, efficient front desk environment.
Ensure compliance with all health information privacy standards under HIPAA by safeguarding patient data during documentation review and record handling.
Experience
Prior experience working in a dental clinic or medical office environment is highly preferred; familiarity with dental terminology and medical coding (ICD-9/10) is essential.
Demonstrated proficiency in dental practice management software such as Open Dental and Adit is advantageous.
Strong understanding of insurance verification processes .
Knowledge of dental billing procedures, CPT coding, ICD coding, and care plan documentation to support accurate billing practices.
Excellent computer skills including typing , Microsoft Office Suite (Word, Excel), and familiarity with multi-line phone systems for effective communication.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Proven ability to handle clerical tasks efficiently while maintaining high levels of accuracy in documentation review and filing.
Exceptional customer service skills paired with professional phone etiquette to foster trust and rapport with patients. Join us in creating a welcoming environment where excellent patient care starts at the front desk! We’re looking for a motivated Dental Receptionist ready to bring energy and expertise to our team—apply today to become an integral part of our thriving dental practice!
Qualifications
High school diploma or equivalent
Strong organizational skills and attention to detail
Comfortable with dental software and computers
Excellent communication skills
Ability to multitask and stay calm in a busy environment
Willingness to continue learning and expanding skills
Spanish or Haitian Creole language skills are a plus, but not required.
What It’s Like to Work Here
We are a small team, which means:
Everyone’s contribution matters
Communication is direct and respectful
There is room to grow as the practice grows
Your ideas and input are welcome
We believe in creating an environment where people enjoy coming to work, feel supported, and take pride in the care they provide.
Schedule & Compensation
This is a full-time, in-office position.
M, Th: 8:30 AM-5:00 PM
T: 8:30 AM to 7:00 PM
F: 8:30 AM to 1:00 PM
Compensation is based on experience, certifications, and skills.
$19 per hour
Paid holidays
CE Reimbursements
Uniform Allowance
Bonus Opportunities
Paid Overtime
Please submit 2 professional references with your Resume.
Pay: $19.00 per hour
Benefits:
Employee discount
Free parking
Paid training
Work Location: In person
Quality Dentistry of Coconut Creek is a small, growing private practice serving Coconut Creek, West Boca Raton, Parkland, and surrounding communities. Our current team includes one doctor, one hygienist, one office manager, and one dental assistant — and we’re ready to welcome a strong Dental Receptionist as we continue to grow.
Our philosophy is simple: We treat people, not teeth.
We believe in conservative, comprehensive care and in doing what’s truly best for our patients’ long-term health. We value honesty, clear communication, and teamwork. We want our patients to feel comfortable and cared for — and we want our team to feel respected and supported.
If you enjoy working in a close-knit office where your role truly matters, this could be a great fit.
The Role
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach and attention to detail will ensure smooth office operations, fostering a positive environment for both patients and staff. This paid position offers an exciting opportunity to develop your skills in a fast-paced dental clinic setting while making a meaningful difference in patient care.
What You’ll Be Responsible For
We’re looking for someone who anticipates the doctor’s needs, keeps things running smoothly, and genuinely cares about the patient experience.Responsibilities
Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression.
Schedule appointments efficiently using dental practice management software such as Opendental and Adit, coordinating with clinical staff to optimize daily workflow.
Verify insurance coverage and benefits, utilizing systems to confirm patient eligibility and coverage details.
Manage medical billing processes by coding procedures accurately with CPT, ICD-9, and ICD-10 codes, ensuring compliance with HIPAA regulations and proper documentation review.
Maintain accurate and organized medical records and dental files using EMR (Electronic Medical Record) systems such as Open Dental.
Handle incoming calls on multi-line phone systems with professionalism, practicing excellent phone etiquette while scheduling appointments or answering patient inquiries.
Assist with intake procedures, insurance verification, and data entry tasks such as typing reports or updating patient information using Microsoft Office tools.
Support office management tasks including, faxing, copying documents, and maintaining a clean, efficient front desk environment.
Ensure compliance with all health information privacy standards under HIPAA by safeguarding patient data during documentation review and record handling.
Experience
Prior experience working in a dental clinic or medical office environment is highly preferred; familiarity with dental terminology and medical coding (ICD-9/10) is essential.
Demonstrated proficiency in dental practice management software such as Open Dental and Adit is advantageous.
Strong understanding of insurance verification processes .
Knowledge of dental billing procedures, CPT coding, ICD coding, and care plan documentation to support accurate billing practices.
Excellent computer skills including typing , Microsoft Office Suite (Word, Excel), and familiarity with multi-line phone systems for effective communication.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Proven ability to handle clerical tasks efficiently while maintaining high levels of accuracy in documentation review and filing.
Exceptional customer service skills paired with professional phone etiquette to foster trust and rapport with patients. Join us in creating a welcoming environment where excellent patient care starts at the front desk! We’re looking for a motivated Dental Receptionist ready to bring energy and expertise to our team—apply today to become an integral part of our thriving dental practice!
Qualifications
High school diploma or equivalent
Strong organizational skills and attention to detail
Comfortable with dental software and computers
Excellent communication skills
Ability to multitask and stay calm in a busy environment
Willingness to continue learning and expanding skills
Spanish or Haitian Creole language skills are a plus, but not required.
What It’s Like to Work Here
We are a small team, which means:
Everyone’s contribution matters
Communication is direct and respectful
There is room to grow as the practice grows
Your ideas and input are welcome
We believe in creating an environment where people enjoy coming to work, feel supported, and take pride in the care they provide.
Schedule & Compensation
This is a full-time, in-office position.
M, Th: 8:30 AM-5:00 PM
T: 8:30 AM to 7:00 PM
F: 8:30 AM to 1:00 PM
Compensation is based on experience, certifications, and skills.
$19 per hour
Paid holidays
CE Reimbursements
Uniform Allowance
Bonus Opportunities
Paid Overtime
Please submit 2 professional references with your Resume.
Pay: $19.00 per hour
Benefits:
Employee discount
Free parking
Paid training
Work Location: In person
About Quality Dentistry of Coconut Creek
Quality Dentistry of Coconut Creek provides personalized, comprehensive dental care led by Dr. George Sifain. The practice combines modern dentistry with a relationship-driven approach, focusing on comprehensive, quality care, honest communication, and a comfortable experience every visit. They offer an elevated dental experience, thoughtfully designed to remain accessible to all patients.
Position Closed
This job is no longer accepting applications.