Dental Receptionist

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong communication skills, and familiarity with dental office operations. Experience with electronic medical records and dental software such as Abeldent is highly preferred. The Dental Receptionist will play a vital role in ensuring smooth daily operations and maintaining a welcoming environment for patients.

Duties
Greet patients warmly and check them in upon arrival, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
Maintain accurate patient records using electronic medical records systems such as Dentrix and Epic
Verify insurance information and assist with billing procedures
Collect payments and process transactions efficiently at the front desk
Prepare and update patient files, ensuring all documentation is complete and current
Coordinate appointment scheduling to optimize office workflow
Assist with administrative tasks including data entry, filing, and correspondence
Communicate effectively with clinical staff to ensure patient needs are met promptly
Maintain a clean and organized front desk area to promote a professional environment
Qualifications
Previous experience as a dental receptionist or in a medical/medical office setting is highly desirable
Proficiency with dental software such as Abeldent is preferred; familiarity with electronic medical records systems is a plus
Strong knowledge of medical terminology relevant to dental practice
Excellent organizational skills with attention to detail
Ability to handle multi-line phone systems efficiently and professionally
Exceptional communication skills, both verbal and written
Office experience including front desk duties, administrative support, or customer service roles
Knowledge of insurance verification processes and billing procedures is advantageous
Ability to work well under pressure in a fast-paced environment
Professional appearance and friendly demeanor to foster positive patient interactions
Pay: $24.00-$28.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Work Location: In person