Dental Receptionist

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Your energetic approach will ensure smooth clinic operations, accurate appointment scheduling, and effective communication between patients and clinical staff. This position offers an exciting opportunity to contribute to a positive patient experience and support the overall success of our dental practice.

Responsibilities
Greet patients warmly and professionally, creating a welcoming environment at the front desk
Schedule appointments accurately using dental practice management software
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Collect payments in compliance with HIPAA regulations
Maintain and update patient records within practice management software
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
Review documentation for accuracy and completeness, including intake forms and care plans
Assist with proper billing and recordkeeping
Manage filing of records and organize office documentation efficiently
Support back office operations by coordinating patient flow and managing front desk activities
Skills
Experience with dental office management software
Strong knowledge of dental terminology and medical terminology
Proficiency in Microsoft Office Suite (Word, Excel) and typing skills
Excellent customer service skills with a focus on patient service excellence and phone etiquette
Ability to verify insurance benefits accurately
Prior dental office experience is REQUIRED; familiarity with health information management practices is beneficial
Strong organizational skills for filing, documentation review, and office management tasks
Knowledge of HIPAA compliance standards to ensure patient confidentiality and data securityJoin our team as a Dental Receptionist where your enthusiasm and professionalism will help create a seamless experience for our patients while supporting the efficient operation of our dental practice. We value energetic individuals who thrive in fast-paced environments and are committed to delivering outstanding care.

Please do not call or show up to office, as staff does not have ability or time to vet applicant without formal contact.

Benefits:
Pay: $25.00 - $30.00 per hour
Work Location: In person