Dental Receptionist

Job Summary
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, managing appointment scheduling, insurance verification, and medical record organization with precision and professionalism. Your proactive approach will ensure smooth clinic operations while maintaining strict adherence to clinical confidentiality policies and health information management standards. If you thrive in a fast-paced environment and enjoy delivering exceptional customer service, this opportunity is perfect for you to make a meaningful impact in dental healthcare.

Duties
Greet patients warmly and handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills
Schedule appointments efficiently using dental office management software such as Dentrix or Eaglesoft, ensuring optimal clinic flow
Verify insurance coverage, including health insurance knowledge related to Medicare, Medicaid, and private plans, and perform insurance verification procedures
Manage electronic health records (EHR) systems like Epic, Meditech, or eClinicalWorks to maintain accurate and up-to-date medical records
Assist with intake procedures by collecting patient information, updating medical histories, and reviewing documentation for accuracy
Process medical billing and collections using medical coding (CPT codes, ICD-9/10), ensuring compliance with HIPAA regulations and documentation review standards
Maintain organized filing of medical records and ensure compliance with clinical confidentiality policies while supporting administrative tasks such as data entry and filing
Utilize Microsoft Office tools for correspondence, reports, and scheduling updates; handle clerical tasks with attention to detail
Experience
Prior experience working in a dental or medical office environment is highly preferred, demonstrating familiarity with dental terminology and clinical workflows
Proven proficiency with Dentrix or other dental software is ideal
Strong understanding of health insurance processes including verification, billing, claims submission
Demonstrated knowledge of medical administrative support functions such as appointment scheduling, patient intake, insurance processing, and medical records management
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems and typing at 10-key speed
Exceptional customer service skills combined with professional phone etiquette to create a welcoming environment for patients and visitors
Join us in delivering outstanding dental care through efficient office management! We are committed to fostering a supportive environment where your skills in medical billing, office administration, and patient service can truly shine. This paid position offers an exciting opportunity to grow your career within a vibrant healthcare setting dedicated to excellence.

Pay: $22.00 - $28.00 per hour
Benefits:
401(k) matching
Employee discount
Health savings account
On-the-job training
Opportunities for advancement
Work Location: In person