full-time 6 days ago
Dental Receptionist
Smith Family and Cosmetic Dentistry
635 Mccarthy Boulevard, New Bern, NC 28562
16 - 19/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Dental Front Desk Receptionist
Join Our Team!
Smith Dental is seeking a friendly, organized, and patient-focused Dental Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for our patients, creating a welcoming experience while ensuring the smooth day-to-day operations of our dental office.
If you enjoy helping others, thrive in a fast-paced environment, and have a passion for excellent customer service, we'd love to hear from you!
Responsibilities
Greet patients warmly and assist with check-in and check-out procedures.
Answer incoming phone calls and respond to patient questions regarding appointments, treatment, insurance, and billing.
Schedule and confirm appointments while maximizing provider schedules.
Verify and update patient information, insurance details, and records.
Collect payments and process financial transactions accurately.
Coordinate with clinical staff to maintain an efficient patient flow.
Assist with treatment plan presentations and financial arrangements.
Maintain an organized reception area and ensure a positive patient experience.
Manage office supplies and support general administrative duties.
Ensure compliance with HIPAA and office policies and procedures.
Qualifications
Previous dental front office experience preferred.
Experience with Dentrix Ascend is highly preferred.
Knowledge of dental insurance, treatment planning, and dental coding is a plus.
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Professional appearance and positive attitude.
Ability to work independently and as part of a team.
What We Offer
Competitive pay based on experience
Paid holidays and paid time off
Health, dental, and vision benefits
401(k) options
Opportunities for growth and advancement
Supportive and team-oriented work environment
Schedule
Full-time
Monday – Thursday: 8:00 AM – 5:00 PM
Some Friday hours may be required based on office needs.
If you are passionate about providing exceptional patient care and creating positive experiences for our patients, we encourage you to apply today!
Join our team and help us make our community smile!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Experience:
Dental office: 1 year (Preferred)
Work Location: In person
Join Our Team!
Smith Dental is seeking a friendly, organized, and patient-focused Dental Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for our patients, creating a welcoming experience while ensuring the smooth day-to-day operations of our dental office.
If you enjoy helping others, thrive in a fast-paced environment, and have a passion for excellent customer service, we'd love to hear from you!
Responsibilities
Greet patients warmly and assist with check-in and check-out procedures.
Answer incoming phone calls and respond to patient questions regarding appointments, treatment, insurance, and billing.
Schedule and confirm appointments while maximizing provider schedules.
Verify and update patient information, insurance details, and records.
Collect payments and process financial transactions accurately.
Coordinate with clinical staff to maintain an efficient patient flow.
Assist with treatment plan presentations and financial arrangements.
Maintain an organized reception area and ensure a positive patient experience.
Manage office supplies and support general administrative duties.
Ensure compliance with HIPAA and office policies and procedures.
Qualifications
Previous dental front office experience preferred.
Experience with Dentrix Ascend is highly preferred.
Knowledge of dental insurance, treatment planning, and dental coding is a plus.
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Professional appearance and positive attitude.
Ability to work independently and as part of a team.
What We Offer
Competitive pay based on experience
Paid holidays and paid time off
Health, dental, and vision benefits
401(k) options
Opportunities for growth and advancement
Supportive and team-oriented work environment
Schedule
Full-time
Monday – Thursday: 8:00 AM – 5:00 PM
Some Friday hours may be required based on office needs.
If you are passionate about providing exceptional patient care and creating positive experiences for our patients, we encourage you to apply today!
Join our team and help us make our community smile!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Experience:
Dental office: 1 year (Preferred)
Work Location: In person
Requirements
• Organizational skills
• Dental office experience
• Dental treatment planning
• Dental insurance
• Dental office experience
• Dental treatment planning
• Dental insurance
About Smith Family and Cosmetic Dentistry
Smith Family and Cosmetic Dentistry is committed to providing gentle compassionate care while utilizing the latest dental technology. Dr. Steven W. Smith leads a professional and caring team that aims to develop lifelong relationships with patients for beautiful, healthy smiles that last a lifetime.