full-time 14 days ago
Dental Receptionist
Crown Dental Care
6431 Fairmount Avenue, El Cerrito, CA 94530
25 - 45/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this vital role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, EMR (Electronic Medical Records) systems, and health information management will be essential in maintaining efficient office operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient service, this opportunity is perfect for you!
Duties
Greet patients warmly and professionally, creating a positive first impression.
Schedule appointments using dental clinic management software while managing cancellations and rescheduling efficiently.
Verify patient insurance coverage, process payments, and handle medical billing with accuracy using systems like Epic, Meditech, or Athenahealth.
Maintain and update patient records in EMR/EHR systems such as eClinicalWorks or Meditech, ensuring compliance with HIPAA regulations.
Review documentation for completeness and accuracy, including care plans and clinical notes.
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately.
Manage medical records filing, data entry, and perform basic administrative tasks such as typing reports and performing 10-key data entry.
Assist with medical coding procedures including CPT coding, ICD-9/10 coding, and Medicare documentation to support billing processes.
Support clinical confidentiality policies by safeguarding patient information at all times.
Collaborate closely with dental professionals to coordinate patient care and ensure seamless office flow.
Experience
Prior clinic or dental office experience is highly preferred, demonstrating familiarity with medical office procedures and patient service standards.
Proven experience working with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential.
Strong knowledge of health insurance processes including medical billing, medical coding (ICD-10/ICD-9), CPT coding, and Medicare documentation review.
Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) for documentation and communication tasks.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Demonstrated clerical experience involving front desk operations, phone communication, filing, and administrative support in a healthcare setting.
Understanding of clinical confidentiality policies and health information management practices is required to ensure compliance with HIPAA regulations.
Join our team where your organizational skills and passion for patient care will make a meaningful difference every day! We are committed to fostering a supportive environment that values your contributions while offering opportunities for professional growth in the dental healthcare field.
Pay: $25.00 - $45.00 per hour
Benefits:
Paid time off
Work Location: In person
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this vital role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, EMR (Electronic Medical Records) systems, and health information management will be essential in maintaining efficient office operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient service, this opportunity is perfect for you!
Duties
Greet patients warmly and professionally, creating a positive first impression.
Schedule appointments using dental clinic management software while managing cancellations and rescheduling efficiently.
Verify patient insurance coverage, process payments, and handle medical billing with accuracy using systems like Epic, Meditech, or Athenahealth.
Maintain and update patient records in EMR/EHR systems such as eClinicalWorks or Meditech, ensuring compliance with HIPAA regulations.
Review documentation for completeness and accuracy, including care plans and clinical notes.
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately.
Manage medical records filing, data entry, and perform basic administrative tasks such as typing reports and performing 10-key data entry.
Assist with medical coding procedures including CPT coding, ICD-9/10 coding, and Medicare documentation to support billing processes.
Support clinical confidentiality policies by safeguarding patient information at all times.
Collaborate closely with dental professionals to coordinate patient care and ensure seamless office flow.
Experience
Prior clinic or dental office experience is highly preferred, demonstrating familiarity with medical office procedures and patient service standards.
Proven experience working with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential.
Strong knowledge of health insurance processes including medical billing, medical coding (ICD-10/ICD-9), CPT coding, and Medicare documentation review.
Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) for documentation and communication tasks.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Demonstrated clerical experience involving front desk operations, phone communication, filing, and administrative support in a healthcare setting.
Understanding of clinical confidentiality policies and health information management practices is required to ensure compliance with HIPAA regulations.
Join our team where your organizational skills and passion for patient care will make a meaningful difference every day! We are committed to fostering a supportive environment that values your contributions while offering opportunities for professional growth in the dental healthcare field.
Pay: $25.00 - $45.00 per hour
Benefits:
Paid time off
Work Location: In person
About Crown Dental Care
Dentists of El Cerrito Plaza is dedicated to providing high-quality and personalized dental care in El Cerrito, CA. Their friendly and modern environment ensures a comfortable experience for patients of all ages. They offer a range of services from routine cleanings to advanced procedures, prioritizing overall oral health and well-being.