full-time 18 days ago
Dental Receptionist
Pediatric Dental Assoc
690 N IL Route 31, Crystal Lake, IL 60012
21 - 25/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Summary
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital front-office role, you will manage patient interactions, coordinate appointments, and handle administrative tasks with precision and care. Your expertise in medical billing, insurance processing, and electronic health record (EHR) management will ensure smooth clinic operations. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, this is the perfect opportunity to make a meaningful impact in dental healthcare.
Duties
Greet patients warmly, verify their information, and check them in efficiently using EMR/EHR systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments accurately while managing the clinic’s calendar to optimize patient flow
Collect and process payments, including insurance co-pays and outstanding balances, utilizing knowledge of health insurance policies like Medicare and HIPAA compliance standards
Review medical documentation for accuracy, ensuring proper CPT coding, ICD-10/ICD-9/ICD coding, and medical billing procedures are followed
Maintain meticulous medical records and ensure confidentiality in accordance with clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, providing excellent patient service and directing calls appropriately
Assist with medical administrative support tasks such as documentation review, data entry, and managing electronic health records (EHR) systems
Requirements
Proven experience as a Medical Receptionist or in a similar front desk role within a dental or healthcare setting
Strong computer skills with proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth or eClinicalWorks
Knowledge of health insurance procedures including medical billing, claims processing, and understanding of Medicare policies
Ability to handle sensitive information with discretion while adhering to HIPAA regulations
Excellent communication skills with bilingual abilities considered a plus for serving diverse patient populations
Experience with medical coding (CPT, ICD-10/ICD-9) and documentation review is highly desirable
Strong organizational skills with attention to detail; ability to multitask efficiently in a busy clinic environment
Prior clinic or medical office experience preferred; familiarity with health information management practices is advantageous
Join us to be part of a vibrant team dedicated to providing exceptional dental care through compassionate service and efficient administrative support. Your expertise will help create a welcoming environment where patients feel valued and cared for at every visit!
Pay: $21.00 - $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital front-office role, you will manage patient interactions, coordinate appointments, and handle administrative tasks with precision and care. Your expertise in medical billing, insurance processing, and electronic health record (EHR) management will ensure smooth clinic operations. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, this is the perfect opportunity to make a meaningful impact in dental healthcare.
Duties
Greet patients warmly, verify their information, and check them in efficiently using EMR/EHR systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments accurately while managing the clinic’s calendar to optimize patient flow
Collect and process payments, including insurance co-pays and outstanding balances, utilizing knowledge of health insurance policies like Medicare and HIPAA compliance standards
Review medical documentation for accuracy, ensuring proper CPT coding, ICD-10/ICD-9/ICD coding, and medical billing procedures are followed
Maintain meticulous medical records and ensure confidentiality in accordance with clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, providing excellent patient service and directing calls appropriately
Assist with medical administrative support tasks such as documentation review, data entry, and managing electronic health records (EHR) systems
Requirements
Proven experience as a Medical Receptionist or in a similar front desk role within a dental or healthcare setting
Strong computer skills with proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth or eClinicalWorks
Knowledge of health insurance procedures including medical billing, claims processing, and understanding of Medicare policies
Ability to handle sensitive information with discretion while adhering to HIPAA regulations
Excellent communication skills with bilingual abilities considered a plus for serving diverse patient populations
Experience with medical coding (CPT, ICD-10/ICD-9) and documentation review is highly desirable
Strong organizational skills with attention to detail; ability to multitask efficiently in a busy clinic environment
Prior clinic or medical office experience preferred; familiarity with health information management practices is advantageous
Join us to be part of a vibrant team dedicated to providing exceptional dental care through compassionate service and efficient administrative support. Your expertise will help create a welcoming environment where patients feel valued and cared for at every visit!
Pay: $21.00 - $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Requirements
• HIPAA
• Medical scheduling
• Multi-line phone systems
• Organizational skills
• Records management
• Medical scheduling
• Multi-line phone systems
• Organizational skills
• Records management
About Pediatric Dental Assoc
Blue Coral Pediatric Dentistry & Orthodontics provides a fun, colorful oceanic-themed environment designed to put patients at ease. Their compassionate staff welcomes all pediatric patients, especially those with special needs, in a loving environment. They use state-of-the-art dental technology to deliver the best service with minimal discomfort for young patients. Their team of dentists and orthodontists work together to ensure every child achieves the beautiful smile they deserve.