Dental Receptionist
Kingwest Dental group of clinics
About the Practice
Job Description
Kingwest Dental is seeking a dedicated Dental Receptionist to join our team. While no prior dental knowledge is required, we are looking for someone who is diligent and willing to grow within the team!
Commute to office: within 30 min!
Key Responsibilities
Patient Records & Administration
Accurately transfer, update, and maintain patient records and documentation.
Verify insurance coverage and assist patients with billing and payment inquiries.
Process payments, reconcile daily transactions, and maintain accurate financial records.
Patient Reception & Customer Service
Welcome and assist patients in a warm, professional, and friendly manner.
Register new patients and ensure all patient information is complete and up to date.
Provide exceptional customer service while maintaining patient confidentiality.
Appointment Coordination & Patient Communication
Manage appointment scheduling, confirmations, and recalls to optimize clinic efficiency.
Contact patients regarding upcoming appointments, overdue hygiene visits, missed appointments, and pending treatment plans.
Respond promptly to phone calls, emails, and patient inquiries.
Address patient concerns professionally and escalate issues when appropriate.
Insurance Administration
Prepare and submit insurance documentation, including claim submissions and treatment estimates.
Obtain and review insurance benefit breakdowns.
Follow up on outstanding claims, pre-authorizations, and insurance inquiries to ensure timely resolution.
Requirements:
Willingness to Learn: No previous dental background needed, but a strong desire to grow and develop new skills.
Attention to Detail: Excellent organizational skills and attention to detail.
Communication Skills: Strong verbal and written communication skills.
Professionalism: A positive attitude and professional demeanor.
Benefits:
Career Growth: Clear path for advancement within the company.
Learning Opportunity: Gain valuable experience and knowledge in a professional dental setting
Long-Term Stability: Secure a role with potential for significant future earnings and career development
Starting compensation will be based on previous dental reception and administrative experience.
Job Types: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
Paid time off
Work Location: In person
Requirements
• Microsoft Office
• Administrative experience
About Kingwest Dental group of clinics
Meet Dr. Sobhi After attaining my honors bachelor of science degree from the University of Toronto, I went on to pursue graduate level studies in Dentistry at the University of Toronto, completing the intensive four year program, and graduating with a Doctor of Dental Surgery in 2007. Believing that education is an ongoing commitment and a lifetime of learning, and that dental education must be a continuum that extends throughout one’s professional career, I have been an active member of a variety of dental and allied professional organizations including the Canadian and Ontario Dental Associations, International Congress of Oral Implantology, and the Academy of General Dentistry. I am fortunate to be practicing dentistry and am thankful that I am as passionate about the profession as I was when I first graduated. Recognizing my patient’s treatment ambitions, acknowledging and alleviating their dental phobias, and creating smiles that change life stories give me the utmost pleasure. I truly believe that dentistry is more than just treating teeth and gums. It’s about treating people, and a holistic approach to healthcare. Over the years of my practice, I have come to realize that lack of communication, and patient education are elements commonly neglected due to the fast pace nature of most dental practices. As such, I have equipped Kingwest Dental with technology and software programs that will enable me to educate and inform patients about different aspects of diagnosis and treatment options. This allows patients to become partners in their own dental health. Providing outstanding care to patients who expect the very best is my ultimate goal. With such equipment, great staff, my commitment and passion, you as a patient will receive the outstanding care you are looking for. I feel lucky and blessed to have been guided by certain people who have made an impact on my life, and professional vision for those I am eternally grateful. Once again welcome to my practice and I am looking forward to meeting you in person. — Dr. Venus Sobhi
Position Closed
This job is no longer accepting applications.