Practice location
full-time 6 days ago

Dental Receptionist

burnaby square dental

7885 6th Street, Burnaby, BC V3N 3N4
20.25–34.34/hr

About the Practice

N/A Team Members
Tracker Software

Office Tour & Photos

Job Description

Overview
We are seeking a professional and organized Dental Receptionist to join our busy dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks. This role requires a friendly demeanor, strong communication skills, and familiarity with dental office operations. Prior experience with CLEARDENT SOFTWARE is highly valued. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties
Greet patients warmly and check them in for appointments
Manage multi-line phone systems to schedule, confirm, and reschedule appointments
Verify patient insurance information and update electronic medical records using Cleardent
Collect payments and process billing accurately
Assist with patient check-out procedures and follow-up appointments
Maintain organized front desk area and ensure all patient forms are completed correctly
Answer inquiries regarding dental services, office policies, and appointment availability
Coordinate with dental staff to ensure timely patient flow and efficient office operations
Handle administrative tasks such as filing, data entry, and managing correspondence
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental office
Proficiency with Cleardent software is preferred
Strong knowledge of medical terminology relevant to dentistry
Excellent communication skills, both verbal and written
Ability to handle multiple phone lines simultaneously in a fast-paced environment
Strong organizational skills with attention to detail
Familiarity with Dental office procedures, insurance verification, and billing processes
Professional appearance and friendly demeanor to create a welcoming atmosphere for patients
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Job Types: Full-time, Part-time
Pay: $20.25-$34.34 per hour
Benefits:
Company events
Dental care
Flexible schedule
On-site parking
Work Location: In person

Requirements

• Dental office experience
• Dental receptionist
• Filing
• Data entry
• Multi-line phone systems

About burnaby square dental

Burnaby Square Dental is a family dental clinic in Burnaby that offers gentle, personalized dental care for patients of all ages. With a focus on preventive, restorative, cosmetic, and family dentistry, the practice aims to support long-term oral health. The clinic has over 30 years of combined experience, providing attentive treatment in a clean, modern, and comfortable environment.