Practice location
full-time 7 days ago

Dental Receptionist

Dr.Montague & Associates

800 Bathurst Street, Toronto, ON M5R 3M8
25–30/hr

About the Practice

11 Team Members
Tracker Software

Office Tour & Photos

Job Description

Full-Time Dental Receptionist, Permanent Weekly Position available with weekends off!

Join our vibrant, newly renovated and diverse clinic in the Annex and Bloor area! We are conveniently located across from Bathurst Subway station making your commute to work efficient. Word of Mouth Dentistry is seeking a team-oriented and up-beat individual, with superior communication skills and experience in all aspects of dental reception. Our office is a well-established, fully digital, fast-paced general dentistry and periodontal practice of over 30 years. Following a full office renovation with expansion in the last two years, we are looking for a mature and calm candidate to support the growing demands of the practice to ensure smooth patient flow. The right candidate will work in collaboration with our existing helpful and highly skilled administrative team.

Candidate must meet the following qualifications:
Must be available to work one Monday per month and fixed weekly schedule of Tuesdays, Wednesdays, Thursdays & Fridays from 8:30am-5:30PM (this is essential).

Minimum one year experience as a dental receptionist
Computer skills, tech savvy
Excellent phone, email & in-person mannerism
Clear communicator
Punctual
Resourceful
Organized
Compassionate
Mature
Calm with self-control
Can work both independently & with team members
Enjoys connecting with people to build connections
Knowledgeable in dental billing codes & treatment procedures
Experienced with Tracker or a similar dental software
The Reception Coordinator is expected to do the following day to day tasks:
Greeting patients & making them feel welcomed
Answering phone calls, voice messages & office emails promptly
Potentially problem solve & handle dental emergencies proactively
Processing patient invoices & insurance claims
Collecting payment when services are rendered
Ensuring claims are submitted accurately to both private insurances along government plans such as Accerta, ODSP & CDCP
Scheduling patient appointments
Ensuring the daily schedule for the dentists & hygienists are compact
Sending insurance claims electronically or manually
Explaining dental procedures & cost to patients
Placing follow up calls on pending treatments
Sending referrals and x-rays to out of office dental specialists
Opening/closing clinic duties
Miscellaneous office duties
If you are friendly, reliable and dedicated to personal and team growth we’d love to hear from you.

We thank all applicants, but only suitable candidates with dental experience will be contacted. We look forward to hearing from you! Please apply via indeed instead of calling the clinic. Thank you.

Please check the office location prior to applying for this position:
800 Bathurst Street, Toronto ON (intersection of Bathurst & Bloor, directly across from subway station).

Pay: $25.00-$30.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
Dental care
Application question(s):
Do you have between 1-3 years of dental reception experience?

Do you have experience using Tracker Dental software?

Does your availability align with the needs of our schedule to work one Monday per month along with a weekly fixed schedule of Tuesdays through Fridays from 8:30AM-5:30pm?

Work Location: In person

Requirements

• Computer operation
• Dental receptionist
• Patient service
• Administrative experience
• Phone etiquette

About Dr.Montague & Associates

Word of Mouth Dentistry, founded in 1992 by Dr. Kenneth Montague, has grown into a team of over twenty dedicated dental professionals in Toronto. Known for their commitment to patient comfort, they focus on maintaining existing dentistry to reduce the need for future work, all while building relationships based on trust and care.