Dental Receptionist

Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. Must have prior experience. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental office operations, electronic medical records, and multi-line phone systems. Prior experience with dental software such as OpenDental. The Dental Receptionist plays a vital role in ensuring smooth office operations and a positive patient experience.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Schedule, confirm, and reschedule patient appointments using dental software
Manage multi-line phone systems to answer inquiries and direct calls appropriately
Verify patient insurance information and update electronic medical records accurately
Collect payments and explain billing procedures to patients
Maintain organized patient files and ensure confidentiality of medical information
Assist with administrative duties such as data entry, filing, and correspondence
Coordinate with dental staff to ensure smooth daily operations at the front desk
Handle patient check-in/check-out processes efficiently and professionally
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office environment
Strong knowledge of dental terminology and electronic medical records systems (Dentrix, Epic)
Excellent communication skills, both verbal and written, with a friendly demeanor
Proficiency in office management software and multi-line phone systems
Ability to multitask effectively in a fast-paced environment
Attention to detail and strong organizational skills
Familiarity with medical office procedures and insurance verification processes
Ability to maintain professionalism and confidentiality at all times
Pay: $33.00-$36.00 per hour
Benefits:
Dental care
Paid time off
Vision care
Work Location: In person