Dental Receptionist/admi

Bilingual Spanish speakers are encouraged
Minimum 2 years Dental Office experience is required
students will not be considered for a position
Join our dynamic dental practice as a Dental Receptionist/Administrator and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your expertise in medical administrative support, combined with your excellent customer service skills, will help us deliver exceptional dental care while maintaining efficient office operations. This paid position offers an exciting opportunity to grow your career in a fast-paced healthcare environment dedicated to patient satisfaction and clinical excellence.

Duties
Greet patients warmly and professionally, providing outstanding patient service at the front desk
Schedule, reschedule, and confirm dental appointments using EMR (Electronic Medical Records) systems such as Epic or Meditech
Manage patient check-in and check-out processes accurately, including collecting co-pays and verifying insurance information
Handle phone communication with patients, insurance companies, and vendors with professionalism and clarity
Maintain accurate medical records, including documentation review and filing of dental charts and reports
Process medical billing and collections using health insurance knowledge, CPT coding, ICD-9/ICD-10 coding, and Medicare procedures
Ensure compliance with HIPAA regulations and clinical confidentiality policies at all times
Support clinic operations through clerical tasks such as data entry, typing, filing, and 10-key typing with precision
Qualifications
Proven experience as a medical receptionist or administrative support in a healthcare or dental setting
Strong knowledge of EMR/EHR systems like Epic, Meditech, eClinicalWorks, or Athenahealth
Familiarity with medical billing, coding (CPT, ICD), health insurance processes, and Medicare guidelines
Excellent computer skills including Microsoft Office Suite for documentation and communication tasks
Exceptional customer service skills with phone etiquette and professional demeanor
Ability to review documentation thoroughly while maintaining attention to detail
Bilingual abilities are a plus to serve diverse patient populations effectively
Prior clinic or dental office experience is highly preferred to ensure smooth onboarding
Join us in creating a welcoming environment where patients feel cared for from their first call to their final appointment. We value energetic professionals who are committed to excellence in healthcare administration. This is more than just a job — it’s an opportunity to make a difference in people’s lives while advancing your career in medical office management!

Pay: $20.00 - $35.00 per hour
Work Location: In person