Dental Receptionist/Administrative Assistant

Company Overview
Mayo Dental is dedicated to providing high-quality, aesthetic, and enduring dental care in a welcoming and professional environment. Led by a graduate of New York University College of Dentistry, the practice employs highly trained dental professionals and state-of-the-art technology to ensure exceptional patient outcomes across multiple locations.

Overview
We are seeking a proactive and detail-oriented Receptionist/Administrative Assistant to join our team. This vital role involves managing front desk operations, supporting administrative functions, and delivering outstanding customer service. The ideal candidate will possess strong organizational skills, technical proficiency, and a friendly demeanor to enhance the patient experience and streamline office processes.

Duties
Greet patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism.

Schedule appointments, manage calendars, and coordinate patient flow efficiently using office management software.

Handle data entry tasks accurately, including maintaining patient records and processing billing information with QuickBooks or similar bookkeeping software.

Assist with clerical duties such as filing, proofreading documents, and managing correspondence to support daily office operations.

Provide excellent customer support by addressing inquiries promptly and maintaining high standards of phone etiquette and communication.

Support office management tasks including inventory control, ordering supplies, and ensuring the office remains organized and productive.

Collaborate with team members to ensure compliance with health regulations and maintain a clean, safe environment for staff and patients.

Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools for document creation and communication.

Experience with office management systems, data entry, filing, and calendar management.

Strong organizational skills combined with excellent time management abilities to prioritize tasks effectively.

Technical proficiency in using multi-line phone systems and familiarity with customer service best practices.

Bilingual abilities are highly desirable to communicate effectively with diverse patient populations.

Knowledge of QuickBooks or similar bookkeeping software for basic financial tasks such as billing or bookkeeping.

Previous experience as a dental or medical receptionist is preferred; however, strong administrative experience in other fields is also valuable.

Join our team to contribute to a professional environment where your organizational skills and customer service expertise help deliver exceptional dental care experiences!

Pay: $25.50 - $35.50 per hour
People with a criminal record are encouraged to apply
Work Location: In person