full-time 7 days ago
Dental Receptionist/Administrator
Family Dental Care - Ottawa Downtown
170 Laurier Avenue West, Ottawa, ON K1P 5V5
20–25/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Enhanced Job Ad: Dynamic Dental Receptionist / AdministratorPosition OverviewRole: Dental Receptionist / Patient Administrator
Location: Ottawa, ON
Position Type: Full-Time / Part-Time
Compensation: Competitive pay based on experience ($22.00 – $28.00+ / hr)
Who We Are Looking ForWe are looking for a vibrant, organized, and proactive Dental Receptionist to be the welcoming face and voice of our practice. You are someone who thrives in a fast-paced environment, loves interacting with people, and takes pride in keeping things running seamlessly behind the scenes.
Key Responsibilities
Patient Experience: Greet arriving patients warmly, manage smooth check-ins/check-outs, and ensure a welcoming waiting room environment.
Communication Hub: Answer multi-line phones professionally, manage recall notices, and handle patient follow-ups and treatment inquiries.
Scheduling Optimization: Coordinate daily operatory schedules and manage bookings using modern practice management software (such as Dentrix).
Billing & Insurance: Verify insurance coverage, process claims, handle billing/payments, and maintain accurate electronic patient records.
Operations Support: Keep the front desk pristine, manage daily administrative workflows, and collaborate closely with our clinical team.
What You Bring
Experience: 1+ years of dental administrative or front desk experience, with a solid grasp of dental office workflows and terminology.
Tech-Savvy: Familiarity with dental practice management software (e.g., Dentrix) and electronic medical records.
People Skills: Exceptional communication, a warm demeanor, and a natural ability to multitask in a busy environment.
Asset: Bilingualism (English/French) and familiarity with insurance pre-determinations.
Why Join Our Team?
Competitive Wages: Enjoy a rewarding hourly rate commensurate with your experience.
Supportive Culture: Work in a modern, positive environment where your contributions are truly valued.
Growth Potential: Opportunities for ongoing training and long-term stability in a thriving practice.
Pay: $20.00-$25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Location: Ottawa, ON
Position Type: Full-Time / Part-Time
Compensation: Competitive pay based on experience ($22.00 – $28.00+ / hr)
Who We Are Looking ForWe are looking for a vibrant, organized, and proactive Dental Receptionist to be the welcoming face and voice of our practice. You are someone who thrives in a fast-paced environment, loves interacting with people, and takes pride in keeping things running seamlessly behind the scenes.
Key Responsibilities
Patient Experience: Greet arriving patients warmly, manage smooth check-ins/check-outs, and ensure a welcoming waiting room environment.
Communication Hub: Answer multi-line phones professionally, manage recall notices, and handle patient follow-ups and treatment inquiries.
Scheduling Optimization: Coordinate daily operatory schedules and manage bookings using modern practice management software (such as Dentrix).
Billing & Insurance: Verify insurance coverage, process claims, handle billing/payments, and maintain accurate electronic patient records.
Operations Support: Keep the front desk pristine, manage daily administrative workflows, and collaborate closely with our clinical team.
What You Bring
Experience: 1+ years of dental administrative or front desk experience, with a solid grasp of dental office workflows and terminology.
Tech-Savvy: Familiarity with dental practice management software (e.g., Dentrix) and electronic medical records.
People Skills: Exceptional communication, a warm demeanor, and a natural ability to multitask in a busy environment.
Asset: Bilingualism (English/French) and familiarity with insurance pre-determinations.
Why Join Our Team?
Competitive Wages: Enjoy a rewarding hourly rate commensurate with your experience.
Supportive Culture: Work in a modern, positive environment where your contributions are truly valued.
Growth Potential: Opportunities for ongoing training and long-term stability in a thriving practice.
Pay: $20.00-$25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
About Family Dental Care - Ottawa Downtown
Ottawa Family Dental Care provides comprehensive, patient-focused dental services for patients of all ages, with conveniently located clinics in south and downtown Ottawa. Led by Dr. Vineet Sidhu, who brings over 20 years of clinical experience, the team emphasizes preventive care, patient education, honest communication, and a stress-free experience. Services include routine and emergency care, cosmetic dentistry, implants, Invisalign, root canals, gum therapy, oral surgery, and dentures, with direct insurance billing available.