Practice location
full-time 1 day ago

Dental Receptionist/Administrator

Fraccaro Dental Group

Stoney Creek, ON
25–30/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Overview
We are looking for a welcoming, organized, and motivated Dental Receptionist / Administrator to join our growing dental practice. This is an excellent opportunity for someone who enjoys creating positive patient experiences and thrives in a fast-paced, team-oriented environment.

The ideal candidate is professional, detail-oriented, and confident in managing schedules, patient communication, insurance coordination, and front desk operations. Experience in a dental office is required, along with strong communication and multitasking skills.

Responsibilities
Welcome patients and create a warm, professional first impression
Schedule and confirm appointments efficiently using dental software such as Abeldent
Answer phones, respond to patient inquiries, and manage daily communication
Process insurance claims, payments, and treatment estimates
Coordinate patient scheduling, recalls, and follow-up appointments
Support the daily flow of the practice through appointment coordination, patient communication, and digital chart management
Work collaboratively with the clinical team to ensure a seamless patient experience
Maintain an organized and professional front desk environment
Qualifications & Skills
Previous dental reception or dental administration experience required
Experience with Abeldent is considered an asset
Strong understanding of dental terminology and insurance processes
Excellent communication and customer service skills
Highly organized with strong attention to detail
Ability to multitask and work efficiently in a busy environment
Positive attitude and strong team-oriented mindset
What We Offer
Supportive and collaborative team environment
Modern, patient-focused dental practice
Opportunities for growth and professional development
Competitive compensation based on experience and qualifications
Comprehensive extended dental and health benefits package
If you are passionate about patient care and enjoy working in a positive, professional environment, we would love to hear from you.

Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Experience:
Dental: 1 year (required)
Work Location: In person

Requirements

• Front desk
• Dental office experience
• Dental receptionist
• Customer service

About Fraccaro Dental Group

Fraccaro Dental Group is a family-owned dental clinic in Hamilton with offices in Binbrook, Stoney Creek, and Centennial. With over 20 years of experience, they provide general, restorative, and sedation dentistry services to maintain and improve oral care.