Dental Receptionist

We are currently seeking a Receptionist to join our team to cover a maternity leave with the potential of a permanent position. This position will begin as part-time during the training period, with the opportunity to transition into full-time hours once training is completed and responsibilities are fully integrated.

The successful candidate will be responsible for welcoming patients and assisting with inquiries while ensuring a smooth and professional front desk experience. This role requires maintaining accurate patient records, processing payments, coordinating appointments, and providing administrative support to the DOC+ team.

We are looking for an individual with exceptional organizational skills, strong attention to detail, and a warm, personable demeanour, who upholds high standards of integrity, compassion, and professionalism.

Benefits & Advantages
Dental Care (lab fees excluded – see employee manual for details)
Lunch & Learns
Team Dinners & Events
CPR Certification Fees Covered
Opportunities for Paid Continuing Education (CE), Professional Development & Career Advancement
Work alongside and be mentored by Dental Specialists & Surgeons
Fast-paced, purposeful clinical environment
Performance-based growth opportunities with the ability to build a long-term career
Be part of something bigger: As the only Dental Specialty Centre in the Georgian Bay area, we are continuously growing and would love for you to be part of our story.

Key Responsibilities
Greet patients warmly and assist with check-in and check-out procedures
Schedule and manage appointments efficiently using Curve Dental or similar dental practice management software
Manage multi-line phone systems for patient inquiries, appointment confirmations, and referrals
Verify and update patient insurance information
Maintain accurate patient records, update medical histories, and ensure confidentiality
Process and collect payments
Coordinate with clinical staff to ensure efficient patient flow and scheduling
Manage correspondence, office supplies, and general front desk administrative duties
Qualifications & Experience
Previous dental office experience preferred, including familiarity with Curve Dental or similar dental practice management software
Experience working as a front desk receptionist in a medical or dental setting is highly desirable
Strong understanding of dental terminology and healthcare documentation
Experience managing multi-line phone systems, appointment scheduling, and front desk administration
Excellent organizational skills, attention to detail, and multitasking abilities
Strong communication and interpersonal skills with a patient-centered approach
This role offers the opportunity to work in a dynamic, team-oriented environment where your administrative skills directly contribute to delivering exceptional patient care. We value professionalism, efficiency, and a welcoming presence at the front desk and look forward to welcoming a dedicated team member who shares these values.

Job Types: Full-time, Part-time, Permanent
Pay: $24.00-$32.00 per hour
Benefits:
Company events
Dental care
Experience:
Dental office: 1 year (preferred)
Work Location: In person