Dental Receptionist and Dental Assistant

Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring smooth daily operations within the dental office and delivering a positive patient experience. Prior experience with dental or medical office procedures, along with proficiency in relevant software, is highly valued. The position offers an opportunity to work in a friendly, team-oriented environment with a focus on patient care and administrative excellence.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Schedule, confirm, and reschedule patient appointments using dental management software TRACKER .

Manage multi-line phone systems to handle inquiries, appointment requests, and patient communications
Verify patient insurance information and update electronic medical records accurately
Collect payments, process billing, and handle financial transactions at the front desk
Maintain organized patient records in compliance with privacy regulations
Assist with administrative tasks including filing, faxing, and data entry
Ensure the reception area is tidy, welcoming, and well-stocked with necessary supplies
Collaborate with dental staff to facilitate smooth clinic operations and patient flow
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency with dental practice management software such as Dentrix and Epic; familiarity with electronic medical records systems
Strong knowledge of medical terminology relevant to dentistry and healthcare environments
Excellent communication skills, both verbal and written, with a friendly and professional demeanor
Ability to handle multi-line phone systems efficiently while managing multiple tasks simultaneously
Strong organizational skills with attention to detail in record keeping and scheduling
Prior experience working in a fast-paced office environment with administrative responsibilities
Knowledge of insurance verification processes and billing procedures is preferred
This position plays a vital role in delivering outstanding patient service while supporting the operational needs of our dental practice. We value dedicated professionals committed to maintaining high standards of care and administrative excellence.

Pay: $18.00-$23.00 per hour
Work Location: In person