Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing essential administrative tasks. Your energetic approach and excellent communication skills will help streamline patient flow, coordinate appointments, and support the clinical team with accurate documentation and efficient office operations. This position offers an exciting opportunity to contribute to exceptional patient care through effective front desk management and administrative support.

Duties
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Schedule, reschedule, and confirm patient appointments using dental practice management software
Manage patient records with precision, including updating electronic health records
Verify insurance coverage, explain treatment plans, and assist with billing processes including medical collection efforts and medical billing procedures
Handle phone communications professionally, providing clear information about services, appointment availability, and insurance policies
Maintain clinic organization by filing documents, reviewing medical documentation for accuracy, and managing medical records in compliance with HIPAA confidentiality policies
Support clinical staff by coordinating care plans and ensuring all documentation aligns with medical terminology standards such as CPT coding, ICD-10/ICD-9 coding, and Medicare requirements
Qualifications
Previous experience as a Dental Receptionist or in a medical office setting, preferably within a dental clinic environment
Familiarity with dental insurance processes, dental coding, a plus
Excellent customer service skills with the ability to communicate effectively via phone and in person while demonstrating proper phone etiquette and professional demeanor
Strong organizational skills with attention to detail in filing, and maintaining accurate dental records
Knowledge of clinical confidentiality policies and health information management standards
Prior dental clinic experience with scheduling, administrative support, and front desk operations is preferred
Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude
Join us in delivering outstanding patient experiences by combining your administrative expertise with your passion for healthcare! We value energetic professionals who thrive on making a difference every day through excellent service and meticulous organization.

Pay: $25.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person