full-time 5 days ago
Dental Receptionist / Assistant
Fredericksburg Family Dentistry
1740 Carl D Silver Parkway, Fredericksburg, VA 22401
From 18/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
We are an established, patient-focused practice seeking a skilled Dental Front Desk Receptionist with hands-on Dentrix proficiency. As the first point of contact, you will play a vital role in managing our daily clinic operations, optimizing our schedule, and ensuring an exceptional patient experience. The ideal candidate is a fast learner, a strong multitasker.
Key Responsibilities
Patient Management: Greet patients warmly, manage check-in/check-out processes, and update digital health records seamlessly within Dentrix.
Scheduling Optimization: Coordinate appointments, manage productive day scheduling, and run patient recall or continuing care lists.
Insurance Coordination: Verify detailed insurance eligibility, submit electronic claims, process prior authorizations, and enter breakdown of benefits.
Financial Flow: Present treatment plans clearly, explain financial options to patients, and collect accurate co-pays or balances at the time of service.
Communication: Manage multi-line phone systems and electronic communication platforms (e.g., Weave, Lighthouse 360).
Compliance: Maintain strict adherence to HIPAA regulations and clinical confidentiality policies.
Job Requirements
Experience: Minimum [1–2+ years] of dental front desk or dental administration experience (Required).
Software: Proven, hands-on experience using Dentrix software.
Industry Knowledge: Strong familiarity with dental terminology, CDT codes, and dental insurance verification.
Skills: Excellent verbal communication, strong typing/computer literacy, and a high level of organization.
Optional Preference: Bilingual skills
Pay: From $18.00 per hour
Benefits:
Health insurance
Paid time off
Retirement plan
Work Location: In person
Key Responsibilities
Patient Management: Greet patients warmly, manage check-in/check-out processes, and update digital health records seamlessly within Dentrix.
Scheduling Optimization: Coordinate appointments, manage productive day scheduling, and run patient recall or continuing care lists.
Insurance Coordination: Verify detailed insurance eligibility, submit electronic claims, process prior authorizations, and enter breakdown of benefits.
Financial Flow: Present treatment plans clearly, explain financial options to patients, and collect accurate co-pays or balances at the time of service.
Communication: Manage multi-line phone systems and electronic communication platforms (e.g., Weave, Lighthouse 360).
Compliance: Maintain strict adherence to HIPAA regulations and clinical confidentiality policies.
Job Requirements
Experience: Minimum [1–2+ years] of dental front desk or dental administration experience (Required).
Software: Proven, hands-on experience using Dentrix software.
Industry Knowledge: Strong familiarity with dental terminology, CDT codes, and dental insurance verification.
Skills: Excellent verbal communication, strong typing/computer literacy, and a high level of organization.
Optional Preference: Bilingual skills
Pay: From $18.00 per hour
Benefits:
Health insurance
Paid time off
Retirement plan
Work Location: In person
About Fredericksburg Family Dentistry
Fredericksburg Family Dentistry is a modern and intuitive dental practice in Fredericksburg, VA. They provide comprehensive services, individualized care, and emphasize candid communication. The team, led by Dr. Mazin Farah and Dr. Hayat Najafe, is devoted to making patients smile and ensuring their dental needs are met.