Dental Receptionist/Assistant

Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist/Assistant to join our vibrant dental practice. This position offers an exciting opportunity to be the first point of contact for patients, ensuring a welcoming environment while managing essential administrative and clinical support tasks. The ideal candidate will possess excellent communication skills, a proactive attitude, and a passion for delivering exceptional patient service. Requires coordinating patient appointments, managing dental records, and supporting the clinical team with administrative duties to ensure smooth daily operations. This position is perfect for someone eager to grow within a fast-paced office setting and make a positive impact on patients’ dental health care.

Dental Assistant License will be required.

Responsibilities
Greet patients warmly and facilitate patient intake processes using EMR (Electronic Medical Records) systems such as Dentrix, or EagleSoft
Schedule appointments efficiently utilizing dental office management software and multi-line phone systems while maintaining accurate calendar updates
Verify patient dental benefits, process claims, and handle dental billing
Manage patient records with meticulous attention to HIPAA compliance and health information management standards
Assist with front desk duties such as answering phones with professional phone etiquette, filing documents, and maintaining organized patient records
Support clinical staff by preparing treatment rooms, updating treatment plans and assisting with patient check-in/out procedures
Perform administrative tasks, typing reports, and ensuring accurate documentation review for billing and coding accuracy
Qualifications
Proven experience in a dental or medical office setting with strong knowledge of dental terminology and medical administrative support functions
Familiarity with systems such as Dentrix or EagleSoft is highly preferred
Solid understanding of HIPAA regulations and billing practices
Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel), typing (including 10 key typing), and office management software
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Exceptional customer service skills paired with professional phone etiquette and effective communication abilities
Ability to handle sensitive information discreetly while maintaining accuracy in documentation review and health information management
Join our team to help create a positive patient experience while supporting our mission to deliver outstanding dental care. We value energetic professionals who thrive on teamwork, efficiency, and compassionate service. This is an excellent opportunity for those looking to advance their career in dental healthcare administration within a friendly and supportive environment.

Pay: $22.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Paid sick time
Paid time off
Wellness program
Work Location: In person