Dental Receptionist/Assistant

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming and professional environment. Your expertise in managing patient interactions, scheduling appointments, verifying insurance, and handling dental records will be essential to providing exceptional patient care and supporting the smooth operation of our dental practice. If you thrive in a firendly stress-free setting, possess strong organizational skills, and are passionate about delivering outstanding customer service, this opportunity is perfect for you!

**Spanish Bilingual is a must**
Responsibilities
Greet patients warmly and professionally, creating a positive first impression
Schedule and confirm patient appointments using dental practice management software such as Dentrix and Yapi tecting system
Verify insurance coverage, benefits, and eligibility using Dentrix and or direct Insrurance sites
Collect payments, process billing, and perform dental collections accurately and efficiently
Manage electronic dental records systems including e-claims platforms to ensure precise documentation and attachments along with, review and updates
Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately
Maintain organized dental records, ensure compliance with HIPAA and clinical confidentiality policies
Assist with insurance claim submissions
Handle patient intake procedures, update medical histories, and facilitate smooth clinic flow
Qualifications
Proven experience as a Dental Receptionist in a dental clinic or healthcare setting
Strong knowledge of dental terminology, dental insurance processes, and health information management systems
Familiarity with EMR/EHR systems such as Dentrix, E platforms
Insurance verification, and Medicare documentation
Excellent computer skills including proficiency in Microsoft
Exceptional customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA regulations
Bilingual abilities are a must to effectively communicate with diverse patient populations
Strong organizational skills with attention to detail in clinical documentation review and data entry
Ability to manage multi-line phone systems efficiently while maintaining professionalism at all times
Join our team to make a meaningful difference in patients’ lives by providing outstanding receptionist support in a friendly and professional environment. We value dedicated individuals who are eager to contribute their skills to enhance patient experiences.

Pay: $25.00 - $32.00 per hour
Benefits:
Life insurance
On-the-job training
Paid sick time
Paid time off
Retirement plan
Work Location: In person