full-time 1 day ago
Dental Receptionist (Bilingual English/Spanish)
A to Z Kidz Dentistry
Glen Burnie, MD 21061
17 - 20/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Job Summary
Job Overview
Join our dynamic healthcare team as a Dental Receptionist. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks efficiently. Ensures seamless communication between patients and clinical staff. Has to be polite, friendly, team-player and be familiar with dental nomenclature and procedures. This role requires strong communication skills, attention to detail, and the ability to handle multiple responsibilities in a busy dental office. Must be bilingual (English and Spanish) to serve diverse patient populations effectively
Duties
Greet patients warmly and assist them with check-in and check-out processes.
Answering incoming calls and texts.
Scheduling appointments, maintaining a productive schedule.
Coordinate with clinical staff to facilitate care plans and ensure accurate documentation of patient interactions
Verify patient insurance coverage and process payments or co-pays efficiently
Knowledge of health insurance processes including Medicaid billing and insurance verification procedures
Manage electronic health records (EHR) systems, ensuring proper documentation review and confidentiality compliance in accordance with HIPAA policies
Handle phone communication with professionalism, including appointment confirmations and patient inquiries
Updating patient records.
Presenting financial arrangements, collecting and posting payments.
Other administrative duties as assigned
Ensure the reception and waiting areas are clean, organized, and welcoming for patients.
Experience
Previous experience in a dental or medical office setting is preferred but not required.
On site training specific to our office will be offered.
Knowledge of Open Dental software a plus
Familiarity with patient service protocols and dental terminology will be beneficial.
Join our team as a Dental Receptionist where you can make a difference in patients' experiences while growing your career in the healthcare field!
Pay: $17.00 - $20.00 per hour
Work Location: In person
Job Overview
Join our dynamic healthcare team as a Dental Receptionist. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks efficiently. Ensures seamless communication between patients and clinical staff. Has to be polite, friendly, team-player and be familiar with dental nomenclature and procedures. This role requires strong communication skills, attention to detail, and the ability to handle multiple responsibilities in a busy dental office. Must be bilingual (English and Spanish) to serve diverse patient populations effectively
Duties
Greet patients warmly and assist them with check-in and check-out processes.
Answering incoming calls and texts.
Scheduling appointments, maintaining a productive schedule.
Coordinate with clinical staff to facilitate care plans and ensure accurate documentation of patient interactions
Verify patient insurance coverage and process payments or co-pays efficiently
Knowledge of health insurance processes including Medicaid billing and insurance verification procedures
Manage electronic health records (EHR) systems, ensuring proper documentation review and confidentiality compliance in accordance with HIPAA policies
Handle phone communication with professionalism, including appointment confirmations and patient inquiries
Updating patient records.
Presenting financial arrangements, collecting and posting payments.
Other administrative duties as assigned
Ensure the reception and waiting areas are clean, organized, and welcoming for patients.
Experience
Previous experience in a dental or medical office setting is preferred but not required.
On site training specific to our office will be offered.
Knowledge of Open Dental software a plus
Familiarity with patient service protocols and dental terminology will be beneficial.
Join our team as a Dental Receptionist where you can make a difference in patients' experiences while growing your career in the healthcare field!
Pay: $17.00 - $20.00 per hour
Work Location: In person
Requirements
• English
• Spanish
• Dental terminology
• HIPAA
• Attention to detail
• Spanish
• Dental terminology
• HIPAA
• Attention to detail
About A to Z Kidz Dentistry
A to Z Kidz Dentistry in Glen Burnie, MD is dedicated to providing a fun and friendly environment for pediatric dental care. They offer state-of-the-art care with modern equipment and specialize in treating special needs patients. Their core mission is to instill good oral health habits that last a lifetime.