Dental Receptionist - Bilingual (Korean/English)

Overview
Join our dynamic dental practice as a Dental Receptionist and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your enthusiasm and organizational skills will help ensure smooth daily operations, from scheduling appointments to handling medical records and insurance processing. This position offers an exciting opportunity to work in a fast-paced healthcare environment where your contributions directly impact patient care and clinic efficiency.

Responsibilities
Greet patients warmly and professionally, creating a positive first impression
Schedule and confirm dental appointments using Dentrix
Manage patient check-in and check-out processes with accuracy and efficiency
Verify insurance coverage, process claims, and handle dental billing using health information management software
Maintain and update patient records in compliance with HIPAA regulations and clinical confidentiality policies
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
Support dental administrative tasks such as data entry, typing, and dental claims
Assist with dental collection efforts to ensure timely payments and account resolution
Collaborate with clinical staff to facilitate smooth patient flow and appointment scheduling
Skills
Excellent customer service skills combined with professional phone communication and office management abilities
Language: Bilingual capabilities (Korean and English) are a requirement (fluent speaking and listening comprehension)
Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel)
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Join us today to be part of a vibrant team dedicated to delivering outstanding dental care! We are committed to supporting your professional growth through comprehensive training on our systems and procedures. This paid position offers the chance to develop your skills in a supportive setting while making a meaningful difference in patients’ lives.

Pay: $18.00 - $24.00 per hour
Expected hours: 0.0 per week
Work Location: In person