Dental Receptionist_Bilingual Required

Hours - 30 to 35 hours per week
Tuesday-Thursday 7:50 AM-5:15 PM
Friday 7:50 AM-4 PM
and 1 Saturday a quarter as needed
Responsibilities
Welcome customers in the dental office
Monitoring and filling schedule
Checking eligibility for Medicaid & PPO
Completing breakdowns for PPO insurances to determine if patients are required to make co-payments
Calling patients if insurance is unable to be verified
Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Prepare customers for treatments or checkups ensuring their comfort
Maintain accurate patient records and assist with payment procedures
Light cleaning of reception and waiting room
Skills
Ability to multitask
Flexible and Reliable
Sound knowledge of dental terminology.

Proficient in dental practice management software (Open Dental).

Working knowledge of general administrative practices.

Good telephone etiquette & computer skills.

Exceptional organizational skills.

Excellent customer service skills.

Certification in office administration, medical administration, or related fields is advantageous.

Attention to detail
High school diploma
Experienced (at least 1 yr) in Dental Office required
Knowledge of Dental software preferred
Bilingual ( English and Spanish) Required
Summary
As a Bilingual Dental Receptionist, you will be essential in providing outstanding patient service and managing front desk operations. Reporting to the Office Manager, you will utilize your core skills in medical administrative support and clerical experience to handle patient inquiries, maintain medical records, and ensure efficient office operations. Your proficiency in Open Dental and customer service, along with your bilingual abilities in English and Spanish, will enhance communication with patients. Join our team to contribute to a welcoming environment while ensuring compliance with HIPAA and maintaining high standards of patient care.

Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Paid time off
Application Question(s):
Are you familiar with basic dental terminology and scheduling?

Experience:
Dental office: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Glen Burnie, MD 21061 (Required)
Work Location: In person