Practice location
full-time 7 days ago

Dental Receptionist

Morgan

2512 Rocky Ridge Rd, Birmingham, AL 35243
15 - 17/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in medical administrative support, EMR systems, and health information management will be essential in maintaining efficient clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this is the perfect opportunity to make a positive impact in dental healthcare.

Duties
Greet patients warmly and manage patient intake with professionalism and efficiency
Schedule appointments using dental clinic management software and coordinate with clinical staff to optimize daily operations
Verify patient insurance coverage and explain billing procedures clearly, including medical billing and health insurance knowledge
Maintain accurate and up-to-date medical records, including documentation review and electronic health records (EHR) management
Handle phone communication with patients, providers, and insurance companies, demonstrating excellent phone etiquette
Assist with medical collection processes and ensure compliance with HIPAA regulations for confidentiality and data security
Requirements
Proven experience as a medical receptionist or in a dental clinic environment with strong clerical experience
Proficiency in EMR/EHR systems such as Dentrix
Strong customer service skills with the ability to handle sensitive information discreetly while maintaining professionalism
Ability to multitask efficiently while maintaining attention to detail in documentation review and medical records management
Prior clinic experience or medical office management background preferred; dental clinic experience is a plus
Join our team where your organizational skills and compassionate approach will help create a positive environment for both patients and staff. We are committed to supporting your professional growth while providing a rewarding work experience in the healthcare field.

Pay: $15.00 - $17.00 per hour
Expected hours: 38.0 per week
Benefits:
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Clerical experience
• HIPAA
• Attention to detail
• Dental clinic experience

About Morgan

The Birmingham-Jefferson Convention Complex (BJCC) is Birmingham, Alabama's premier convention, sports, and entertainment campus. For more than 50 years, it has served the Uptown Entertainment District with venues including a modernized arena, concert hall, theater, stadium, and more than 220,000 square feet of event space. The organization emphasizes Southern hospitality, secure and welcoming guest experiences, and comprehensive event management.