full-time 19 days ago
Dental Receptionist
Orawell Dental
Burnaby, BC V5H 4T9
From 20/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a friendly, energetic, and organized Dental Receptionist to join our dental team at our office located in Crystal Office Tower in Metrotown, Burnaby.
As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. You will assist with appointment scheduling, patient communication, treatment and fee explanations, insurance claims, and daily administrative tasks. Dental experience is an asset, but beginners are welcome and training will be provided.
Responsibilities
Greet patients warmly and professionally and provide excellent customer service
Answer phone calls, emails, and patient inquiries
Schedule, confirm, reschedule, and cancel appointments
Explain basic dental treatments, procedures, treatment plans, and fees to patients
Explain payment options and assist patients with questions regarding their treatment
Process dental insurance claims and assist patients with insurance-related questions
Maintain accurate and organized patient records while respecting patient privacy and confidentiality
Enter and update patient information and treatment details in Cleardent
Use Microsoft Word and Excel for daily administrative tasks
Requirements
Fluent in both Korean and English
Excellent communication and customer service skills
Proficient in Microsoft Word and Excel
Comfortable working in a busy front-desk environment
Able to multitask and prioritize daily responsibilities
Willing to learn dental terminology, procedures, and insurance processes
Cleardent experience is an asset
Previous dental reception or healthcare office experience is an asset
Must be reliable and interested in a long-term position
Beginners Welcome
Previous dental experience is not required. We are willing to train the right candidate and provide training on our dental practice management software, dental terminology, treatment information, insurance claims, and office procedures.
Schedule
We are currently hiring for either:
9-6: Tuesday & Thursday
9-6: Tuesday, Wednesday & Thursday
Wednesday can be added depending on your availability and preference.
Wage: To be discussed based on experience and qualifications.
Please send us your resume along with a brief introduction about yourself.
Pay: From $20.00 per hour
Benefits:
On-site parking
Work Location: In person
We are seeking a friendly, energetic, and organized Dental Receptionist to join our dental team at our office located in Crystal Office Tower in Metrotown, Burnaby.
As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. You will assist with appointment scheduling, patient communication, treatment and fee explanations, insurance claims, and daily administrative tasks. Dental experience is an asset, but beginners are welcome and training will be provided.
Responsibilities
Greet patients warmly and professionally and provide excellent customer service
Answer phone calls, emails, and patient inquiries
Schedule, confirm, reschedule, and cancel appointments
Explain basic dental treatments, procedures, treatment plans, and fees to patients
Explain payment options and assist patients with questions regarding their treatment
Process dental insurance claims and assist patients with insurance-related questions
Maintain accurate and organized patient records while respecting patient privacy and confidentiality
Enter and update patient information and treatment details in Cleardent
Use Microsoft Word and Excel for daily administrative tasks
Requirements
Fluent in both Korean and English
Excellent communication and customer service skills
Proficient in Microsoft Word and Excel
Comfortable working in a busy front-desk environment
Able to multitask and prioritize daily responsibilities
Willing to learn dental terminology, procedures, and insurance processes
Cleardent experience is an asset
Previous dental reception or healthcare office experience is an asset
Must be reliable and interested in a long-term position
Beginners Welcome
Previous dental experience is not required. We are willing to train the right candidate and provide training on our dental practice management software, dental terminology, treatment information, insurance claims, and office procedures.
Schedule
We are currently hiring for either:
9-6: Tuesday & Thursday
9-6: Tuesday, Wednesday & Thursday
Wednesday can be added depending on your availability and preference.
Wage: To be discussed based on experience and qualifications.
Please send us your resume along with a brief introduction about yourself.
Pay: From $20.00 per hour
Benefits:
On-site parking
Work Location: In person
Requirements
• Microsoft Word
• Microsoft Excel
• Dental receptionist
• Patient service
• Data entry
• Korean
• Microsoft Excel
• Dental receptionist
• Patient service
• Data entry
• Korean
About Orawell Dental
Orawell Dental, led by Dr. Hyo Young Choi, is dedicated to providing high-quality dental care with love and care. With over 30 years of experience, Dr. Choi and the team focus on long-term solutions tailored to individual needs. They prioritize patient satisfaction and offer the latest treatments through continuous education and development.