Dental Receptionist

Job Overview
We are seeking a professional and well organized Dental Receptionist to join our long-standing denture clinic practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency with electronic health records systems. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties
Greet patients warmly and check them in upon arrival
Schedule, confirm, and reschedule patient appointments using DomX or similar software
Manage multi-line phone systems to handle inquiries, appointment bookings, and patient follow-ups
Verify patient insurance information and update electronic dental records accurately
Collect payments and process billing transactions efficiently
Maintain organized patient records in compliance with privacy regulations
Assist with administrative tasks such as filing, faxing, and correspondence
Prepare treatment room paperwork and ensure the front desk area is tidy and welcoming
Collaborate with dental staff to facilitate smooth workflow and patient care
Skills
Prior experience as a Dental Receptionist or in a dental/medical office environment is highly preferred
Proficiency with dental software such as DomX and Dentrix is advantageous
Strong knowledge of dental terminology and electronic medical records management
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently and professionally
Familiarity with office equipment and administrative procedures in a healthcare setting
Exceptional organizational skills with attention to detail
Ability to work well under pressure while maintaining a friendly demeanor
This position offers an opportunity to be part of a dedicated dental healthcare team committed to providing outstanding patient care. The ideal candidate will be proactive, adaptable, and eager to contribute to a positive office environment.

Pay: $19.00-$35.00 per hour
Benefits:
Dental care
Extended health care
Flexible schedule
On-site parking
Vision care
Experience:
Dental receptionist: 1 year (preferred)
Location:
Calgary, AB T1Y 6H6 (preferred)
Work Location: In person