Practice location
full-time 28 days ago

Dental Receptionist

Pathways Dental Clinic

Calgary, AB T2A 5N1
Up to 35/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
Our office is seeking an outgoing and professional Dental Administrator to join our team. The elected candidate will have at least 3 years of experience in a high volume, multi-provider dental clinic with experience in insurance EFT entry, hygiene coordination, treatment planning. A thorough understanding of industry standards is a must.

Duties
Effective Communication with the Team and Patients
Accurately bill patients, submit claims to insurance companies, and collect patient portions
Handling Patient Queries via Email, Text Messages and inbound phone calls
Enter Insurance Payments/EFTs accurately and follow-up accordingly
Resolve patient queries in an efficient and timely manner
Contribute to maintaining a full schedule effectively by doing daily outbound calls
Skills
Proficiency with Dentrix is a must
Strong knowledge of dental practice flow and standards
Excellent data entry/ EFT entry skills with high accuracy and attention to detail
Effective Problem Solving
Exceptional customer service abilities, including professional phone etiquette
Ability to clearly direct the patient experience
Ability to work individually and within a team environment
This position is an amazing opportunity for the right candidate.

A minimum of 1 Saturday/mth and 1 evening shift (until 8p) availability will be required.

Please do not contact the office regarding your application.

Only suitable candidates will be contacted for the next steps. We look forward to meeting you!

Pay: Up to $35.00 per hour
Benefits:
Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Work Location: In person

Requirements

• Phone etiquette
• Dental receptionist
• Patient service
• Dentrix
• Data entry

About Pathways Dental Clinic

Pathways Dental Clinic in NE Calgary is a patient-centered practice offering high-quality care with a modern approach. Dr. Tony Kim, Dr. Derek Bouma, and their team aim to earn patients' trust, ensure comfort, and provide comprehensive dental services including family dentistry, orthodontics, implants, sedation, and more.