Dental Receptionist

Overview
We are looking for a friendly, organized, and dependable Front Desk Receptionist to join our growing dental office team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to provide outstanding customer service to our patients. Responsibilities include answering phones, scheduling appointments, verifying insurance, checking patients in and out, and helping create a welcoming office environment. Dental office experience is preferred but we are willing to train the right person with strong customer service skills. We are seeking someone who is professional, detail-oriented, and enjoys working with people.

Responsibilities
Greet patients warmly and manage multi-line phone systems with professional phone etiquette
Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance verification, and handle billing processes, including medical collection tasks
Maintain accurate patient records within EMR (Electronic Medical Records) systems like Epic, Meditech, or eClinicalWorks
Review and update medical documentation, ensuring compliance with HIPAA regulations and proper coding (CPT, ICD-9, ICD-10)
Assist with intake procedures, patient check-in/check-out, and medical administrative support tasks
Manage filing of dental and medical records while ensuring confidentiality and data security
Support office management by coordinating care plans, medical billing, and documentation review
Experience
Prior experience working in a dental clinic or medical office environment is highly preferred,
Strong computer skills willing to learn
Knowledge of insurance verification processes, Medicare procedures, and HIPAA compliance standards
Bilingual abilities are a plus to serve diverse patient populations effectively
Excellent customer service skills with a focus on patient service excellence and office experience in clerical or front desk roles
Experience handling medical scheduling, phone etiquette, typing (including 10 key typing), and filing in a fast-paced setting
Join us to make a difference in patients’ lives by providing exceptional administrative support while working in a vibrant dental practice. We value energetic professionals committed to delivering top-tier service and fostering a welcoming environment for all patients.

Pay: From $22.00 per hour
Work Location: In person