Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, handling medical and dental administrative tasks, and ensuring smooth clinic operations. Your enthusiasm and organizational skills will help create a positive environment that promotes patient satisfaction and efficient clinic workflow. This paid position offers an exciting opportunity to develop your career in healthcare administration within a vibrant dental practice.

Responsibilities
Greet patients warmly and professionally, providing excellent customer service at the front desk
Schedule, confirm, and reschedule dental appointments using electronic scheduling systems
Manage patient check-in and check-out processes with accuracy and efficiency
Verify insurance coverage, process payments, and handle billing inquiries using medical billing software such as Epic or Meditech
Maintain and update electronic health records (EHR systems), including documentation review and data entry in systems like Athenahealth or eClinicalWorks
Ensure compliance with HIPAA regulations by safeguarding patient confidentiality and handling sensitive medical records appropriately
Assist with clinical administrative support, including filing, faxing, scanning, and managing medical records
Handle phone communication with professionalism, answering inquiries about appointments, insurance, or clinic services
Support documentation review related to care plans, CPT coding, ICD-9/10 coding, and Medicare requirements
Perform clerical tasks such as typing reports, 10-key data entry, and maintaining organized filing systems
Experience
Previous clinic or dental office experience is highly preferred; familiarity with medical office management is a plus
Strong knowledge of health insurance processes, including health information management and medical billing procedures
Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks is desirable
Demonstrated ability to handle medical terminology accurately and efficiently
Excellent computer skills with Microsoft Office Suite (Word, Excel) for administrative tasks
Bilingual abilities are advantageous to serve diverse patient populations effectively
Experience with clinical confidentiality policies and HIPAA compliance standards is essential
Strong organizational skills with attention to detail in documentation review and medical records management
Join us in delivering outstanding patient care through energetic service and meticulous administrative support. Your dedication will help ensure our patients receive seamless dental care in a friendly environment!

Pay: $25.20 - $30.35 per hour
Benefits:
Dental insurance
Work Location: In person