Dental Receptionist / coordinator - must speak KOREAN

Job Summary

****MUST SPEAK KOREAN****
We are seeking an energetic and detail-oriented Dental Receptionist / Coordinator to join our dynamic dental team. In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and dental terminology will help facilitate efficient clinic operations. This position offers an exciting opportunity to contribute to patient care and clinic success in a fast-paced environment where your organizational skills and positive attitude will shine.

Duties
Greet patients warmly and manage multi-line phone systems with professionalism and excellent phone etiquette
Schedule appointments accurately using dental office management software such as Dentrix or Eaglesoft, ensuring optimal patient flow
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth
Collect payments, process medical collections, and perform billing tasks with precision while maintaining HIPAA compliance
Maintain accurate medical records and documentation review for patient charts, treatment plans, and care documentation in EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems such as eClinicalWorks or Meditech
Assist with intake procedures, patient check-in/out, and updating medical history using dental terminology and ICD-10/ICD-9 coding standards
Support office management tasks including filing, data entry (10 key typing), and managing patient files efficiently
Skills
Proven experience in dental office or clinic environments with strong knowledge of dental terminology and medical coding (CPT, ICD coding)
Proficiency in EMR systems such as Dentrix, Eaglesoft, or similar platforms; familiarity with Epic, Meditech, Athenahealth is a plus
Excellent computer skills including Microsoft Office Suite (Word, Excel) and health information management software
Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
Exceptional customer service skills with the ability to handle sensitive situations professionally
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Previous experience with insurance verification, billing, collections, and documentation review in a healthcare setting is preferred
Join us in delivering outstanding patient care while enjoying a collaborative work environment that values your skills and dedication. This paid position offers the chance to grow your career within a supportive team committed to excellence in dental healthcare services.

Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Employee discount
Language:
Korean (Required)
Work Location: In person