Dental Receptionist (Dental Experience mandatory)

Jacksonport Dental is looking for a friendly, energetic, organized, and self-motivated Dental Receptionist to join our growing team in NE Calgary.

The ideal candidate will have previous experience working in a dental office, excellent communication and customer-service skills, and the ability to confidently manage a busy front desk.

Previous dental office experience is mandatory for this position.

Responsibilities
Greet patients warmly and provide excellent customer service
Answer incoming calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments
Maintain an organized and productive appointment schedule
Submit dental insurance claims and pre-determinations
Verify insurance coverage and assist patients with insurance-related questions
Process patient payments, billings, and account transactions
Manage emails, correspondence, patient inquiries, and online reviews
Perform daily administrative and front-office duties
Maintain accurate patient information and records
Understand dental terminology, procedures, insurance codes, and billing
Coordinate effectively with dentists, hygienists, assistants, and other team members
Order office supplies and coordinate deliveries when required
Assist with other front-office or back-office responsibilities as needed
Qualifications
Minimum 1 year of dental reception experience preferred.

Experience with dental practice management software
Good understanding of dental insurance claims, pre-determinations, and billing
Strong computer and typing skills
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Detail-oriented and able to work efficiently in a busy environment
Reliable, punctual, and professional
Positive attitude with a strong work ethic
Ability to work independently and as part of a team
Weekend availability required
Language
Fluent spoken and written English is mandatory.

Knowledge of Hindi and/or Punjabi would be considered an asset.

Who We're Looking For
We are looking for someone who is more than just a receptionist. You should enjoy interacting with patients, building relationships, keeping the schedule organized, and contributing to the overall growth and success of the dental practice.

If you are a motivated dental professional who enjoys working in a fast-paced and friendly environment, we would love to hear from you.

Please apply through Indeed with your updated resume. Only candidates with relevant dental office experience will be considered.

Pay: From $20.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person