Practice location
full-time 11 days ago

Dental Receptionist

Excellence Dental Network

East Hartford, CT 06108
20 - 24/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Benefits:

401(k)

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job Summary

We are seeking a Full-Time Dental Insurance Coordinator to join our front-office team. This role is ideal for someone who is confident with insurance verification, excellent with patient communication, and skilled at keeping a dental office schedule running smoothly.

This is not a billing/claims position. We have a full billing team and a patient accounts specialist.

Your focus will be front-office insurance accuracy and schedule optimization.

Key Responsibilities

Verify insurance eligibility and benefits with accuracy (Dentrix Ascend)
Greet and check in/out patients with a warm, positive attitude
Calculate copays confidently and clearly for parents
Ensure the schedule stays optimized, filled, and flowing smoothly
Communicate with parents about coverage, authorizations, and treatment timing
Coordinate with clinical staff to avoid delays
Support a fast-paced dental environment with professionalism and empathy

Benefits/Perks

Competitive Compensation

Careers Advancement

Requirements

Prior experience in a dental front office role (insurance knowledge required)
Strong understanding of dental insurance breakdowns
Ability to recognize insurance discrepancies and resolve them
Proficiency with Dentrix Ascend or willingness to learn quickly
Excellent communication and customer service skills
Organized, reliable, and proactive
Enjoys working with children and families

About Excellence Dental Network

Excellence Dental Network is dedicated to fostering a transparent, fair, and competitive workplace. They provide comprehensive support services tailored for the modern dental practice, specializing in financial management and strategic planning to enhance profitability and efficiency. Join their team for a rewarding career path in dentistry.