Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in dental administrative support, appointment scheduling, insurance verification, and patient communication will help foster a positive environment and streamline daily operations. If you thrive in fast-paced settings and possess a passion for delivering exceptional patient service, this opportunity is perfect for you!

Responsibilities
Greet patients warmly and manage front desk operations with professionalism and enthusiasm
Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth
Maintain and update patient records in Electronic Health Record (EHR) systems, ensuring HIPAA compliance and confidentiality
Assist with patient intake, document review, and data entry including CPT coding, ICD-10/ICD-9 coding, and medical terminology
Answer multi-line phone systems with excellent phone etiquette; provide clear information and direct calls appropriately
Manage filing, medical records, and office supplies to support efficient clinic operations
Assist with maintaining a clean office and workspace
Qualifications
Proven experience as a medical or dental receptionist with clinic or dental office experience preferred
Strong knowledge of dental terminology, dental billing, and coding including ICD coding standards
Familiarity with EMR systems such as Dentrix, Eaglesoft, Meditech, or eClinicalWorks; proficiency in Microsoft Office, esp Excel is a plus
Excellent customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
Bilingual abilities are desirable to serve diverse patient populations
Demonstrated clerical skills including typing (10-key), filing, and managing multi-line phone systems
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
The ability and knowledge to accurately estimate patient financial responsibilities
Cross-trained with dental assisting not necessary but given priority
Join us in delivering outstanding patient care while enjoying a supportive team environment! This paid position offers opportunities for growth within the healthcare field. We value your dedication to providing exceptional service and look forward to welcoming a motivated professional to our team.

Pay: $22.00 - $26.00 per hour
Benefits:
Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Free parking
Opportunities for advancement
Paid orientation
Paid time off
Paid training
Uniform allowance
Work Location: In person