Dental Receptionist

Rabbit Hill Family Dentistry is looking for a Full-Time Dental Administrator to join our friendly, growing, and patient-centered team in Edmonton.

We are seeking a reliable, organized, and personable individual who enjoys working with people and thrives in a busy dental office environment. The ideal candidate will be confident communicating with patients, detail-oriented, and committed to providing an exceptional patient experience from the moment they walk through our doors.

As an important part of our front office team, you will work closely with our dentists, hygienists, and dental assistants to ensure the practice runs smoothly and our patients feel welcomed and well cared for.

Responsibilities
Greet and welcome patients in a friendly and professional manner
Answer phones, respond to emails, and manage patient inquiries
Schedule and coordinate patient appointments
Confirm and manage patient appointments and recall schedules
Process payments and assist with account inquiries
Process and submit dental insurance claims and predeterminations
Assist with direct billing and insurance-related questions
Maintain accurate and up-to-date patient records
Coordinate treatment appointments and follow up with patients as needed
Communicate treatment plans and financial information clearly to patients
Assist with daily administrative and front-office tasks
Work collaboratively with the dental team to ensure an efficient patient flow
Maintain a welcoming, organized, and professional reception area
Qualifications
Previous dental administration experience is preferred
Knowledge of dental terminology, insurance, and dental billing is an asset
Experience with Open Dental is an asset
Strong communication and interpersonal skills
Excellent organizational and time-management skills
Comfortable handling multiple tasks in a busy environment
Professional, friendly, and compassionate demeanor
Strong attention to detail
Ability to work independently while being a positive team player
Commitment to providing exceptional patient care and customer service
What We Offer
Full-time position
Supportive and welcoming team environment
Positive, patient-focused practice culture
Collaborative and respectful workplace
Opportunity to grow and develop your skills
Modern dental technology and systems
A team that values communication, teamwork, and patient care
Opportunity to be an integral part of a growing dental practice
If you are an enthusiastic and organized dental administrator who enjoys connecting with patients and being part of a supportive team, we would love to hear from you!

How to Apply
Please send your resume to:
reception@rabbithillfamilydentistry.com
We look forward to hearing from you!

Pay: $20.00-$32.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Dental care
On-site parking
Work Location: In person