Dental Receptionist experience only

Job Overview
We are seeking a dedicated and organized Dental Receptionist with proven experience in dental office administration. In this vital role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from check-in to check-out. Your expertise in managing patient appointments, handling medical records, and supporting clinical staff will contribute to the efficient operation of our dental practice. Your strong communication skills and attention to detail will help uphold our commitment to exceptional patient care and confidentiality.

Responsibilities
Greet patients warmly and manage patient check-in and check-out processes efficiently
Schedule, reschedule, and confirm dental appointments using electronic scheduling systems
Verify patient insurance coverage, process payments, and handle billing inquiries
Maintain accurate and up-to-date medical records in Electronic Health Records (EHR) systems such as Epic, Meditech, or eClinicalWorks
Assist with documentation review, ensuring compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately
Support clinical staff by preparing patient charts, updating medical histories, and managing care plans
Handle medical coding tasks including CPT coding, ICD-9/10 coding for billing and insurance claims processing
Manage health information management tasks such as record requests, data entry, and filing in compliance with health information management standards
Demonstrate proficiency in Microsoft Office for documentation and administrative support tasks
Qualifications
Proven experience as a Dental Receptionist or in a similar medical office administrative role with clinic experience
Strong knowledge of medical billing, coding (CPT, ICD-9/10), and insurance procedures including Medicare and health insurance policies
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential
Excellent customer service skills with the ability to communicate effectively in bilingual settings preferred
Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
Proficiency in Microsoft Office Suite including typing skills (10 key typing) for efficient data entry
Ability to handle phone communication professionally while maintaining a positive attitude under pressure
Strong organizational skills with clerical experience supporting front desk operations in a healthcare setting
Basic understanding of medical terminology related to dental care and health information management
Join our team where your expertise will make a meaningful difference! We are committed to providing a supportive environment that values your skills while offering opportunities for growth within the healthcare industry.

Pay: From $26.00 per hour
Expected hours: 25.0 – 27.0 per week
Benefits:
401(k)
Work Location: In person