Dental Receptionist – Experienced Dental Front Desk

Job Summary
South Georgia Smiles is a growing family dental practice in Albany, GA, seeking an experienced, dependable, and motivated Dental Receptionist to join our team.

We are looking for someone with previous dental front office experience who understands the daily operations of a busy dental practice and can confidently assist with scheduling, insurance verification, patient communication, and front desk responsibilities.

The ideal candidate is organized, professional, detail-oriented, and comfortable working in a fast-paced dental environment. We need a team player who takes initiative, understands the importance of maintaining a productive schedule, and is committed to providing excellent patient service.

Responsibilities
Answer incoming calls professionally and efficiently
Schedule, confirm, and manage patient appointments
Maintain a productive schedule by filling cancellations and scheduling recall patients
Check patients in and out accurately and efficiently
Verify dental insurance eligibility, benefits, and coverage
Work with Medicaid and commercial dental insurance plans
Collect copayments, patient balances, and other payments
Accurately enter and update patient demographics and insurance information
Review patient accounts and communicate financial responsibilities
Assist with treatment plan scheduling and patient follow-up
Maintain accurate patient records and documentation
Communicate effectively with clinical staff to support smooth daily operations
Help meet daily scheduling and patient service goals
Provide a welcoming, professional experience for patients and families
Qualifications & Skills
Minimum 1 year of dental front office experience required
Experience with dental scheduling, insurance verification, and patient registration
Knowledge of dental terminology and common dental procedures
Experience working with Medicaid dental plans strongly preferred
Experience with Denticon or similar dental practice management software preferred
Strong telephone etiquette and customer service skills
Ability to multitask and prioritize responsibilities in a busy dental office
Strong attention to detail and accuracy
Comfortable using computers and dental office technology
Dependable, punctual, and professional
Positive attitude and ability to work well with a team
Self-motivated with the ability to work independently
What We're Looking For
We are especially interested in candidates who have worked in a dental office and understand the importance of accurate insurance verification, efficient scheduling, patient retention, and maintaining a positive patient experience.

We value employees who take ownership of their responsibilities, communicate effectively, and contribute to the overall success of the practice.

Experience
Dental front office: 1 year (Required)
Dental insurance verification: 1 year (Preferred)
Dental insurance: Experience preferred
Denticon: Experience preferred
Pay: $14.00 - $17.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person