Dental Receptionist

Job Overview
We are seeking an energetic and detail-oriented Dental Receptionist/Patient Coordinator to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing appointment scheduling, patient communication, and administrative tasks. Your expertise in dental billing, insurance coordination, and electronic health record (EHR) systems will be essential to streamline clinic operations and enhance patient experience. If you thrive in a fast-paced setting and possess excellent customer service skills, this opportunity is perfect for you to make a meaningful impact in dental healthcare.

Duties
Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures
Schedule appointments efficiently using dental practice management software and coordinate follow-up visits
Handle dental billing and collections, including insurance verification, claims submission, and payment processing
Review documentation for accuracy and completeness, ensuring compliance with HIPAA and clinical confidentiality policies
Communicate effectively with patients regarding treatment plans, insurance coverage, and appointment reminders via phone and email
Maintain organized filing systems for medical records, insurance documents, and other administrative files
Requirements
Proven experience as a Dental Receptionist or Patient Coordinator in a dental or medical clinic setting
Familiarity with medical billing procedures including insurance claims processing and collections
Knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information
Excellent customer service skills with the ability to handle phone communication professionally and courteously
Bilingual abilities(Korean) are preferred(NOT required) to serve diverse patient populations effectively
Strong computer skills with experience in Microsoft Office Suite (Word, Excel) and typing accuracy for data entry tasks, operating DENTRIX would very strong point
Office experience within a healthcare environment is highly desirable; dental clinic experience is a plus
Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Join our team to deliver exceptional patient care while advancing your career in healthcare administration! We value proactive professionals who are committed to supporting our patients’ health journeys through excellent service and administrative expertise.

Pay: $20.00 - $24.00 per hour
Expected hours: 35.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Paid time off
Work Location: In person