Dental Receptionist

Overview
Join our dynamic dental practice as a Dental Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through the door. You will manage appointment scheduling, patient check-ins, insurance verification, and medical records management with precision and care. Your enthusiasm and organizational skills will help ensure smooth daily operations while maintaining strict adherence to clinical confidentiality policies and health information management standards. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you!

Responsibilities
Greet patients warmly, ensuring a friendly and professional front desk experience
Schedule appointments efficiently using dental practice management software such as Eaglesoft
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing
Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly
Maintain accurate medical records and electronic health records (EHR) using systems like Eaglesoft
Review documentation for completeness and accuracy, including CPT coding, ICD-9/10 coding, and care plans
Assist with billing procedures, including medical collection efforts and Medicare claims submission
Support clinical staff by coordinating patient intake and ensuring all necessary forms are completed correctly
Uphold HIPAA compliance by safeguarding patient confidentiality during all interactions and documentation review
Perform clerical duties such as filing, data entry (including 10 key typing), and managing office supplies
Experience
Proven clinic or dental office experience with a strong understanding of dental terminology and medical administrative support
Familiarity with EMR/EHR systems such as Eaglesoft
Experience with medical billing, coding (ICD-10, CPT), insurance verification, and health information management
Knowledge of health insurance policies (PPO)
Bilingual skills are highly desirable to serve diverse patient populations effectively
Demonstrated ability to handle multi-line phone systems and provide exceptional customer service in a busy office setting
Strong computer skills with proficiency in Microsoft Office Suite for documentation review and administrative tasks
Join us to make a meaningful difference in patients’ lives by providing outstanding administrative support in a vibrant dental environment. We value your dedication to excellence and offer an inclusive workplace where your skills can truly shine!

Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Work Location: In person