Dental Receptionist

Job description:
About Us
We are a growing dental practice committed to delivering exceptional patient care in a supportive, team-oriented environment. Our culture is built around strong core values—integrity, teamwork, community, and education—which guide how we serve our patients and support one another.

Position Overview
We are seeking an experienced Dental Insurance Coordinator / Patient Care Coordinator who is motivated, detail-oriented, and passionate about helping patients navigate their dental care. This role is essential in ensuring a seamless patient experience—from insurance coordination to overall patient communication and support.

The ideal candidate is a team player with leadership aspirations, a willingness to learn, and the ability to thrive in a collaborative, fast-paced environment.

Key Responsibilities
Verify dental insurance benefits and eligibility
Submit, track, and follow up on insurance claims
Present treatment plans and explain financial options to patients
Coordinate patient scheduling and maintain efficient daily flow
Communicate clearly with patients regarding insurance coverage and out-of-pocket costs
Handle billing questions and resolve account issues
Collaborate closely with clinical and administrative team members
Support front desk operations and overall patient experience
Qualifications
Required: Previous experience in a dental office (insurance coordination and/or front desk)
Strong understanding of dental insurance plans, claims, and billing processes
Excellent communication and interpersonal skills
Highly organized with strong attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficiency with dental practice management software
What We’re Looking For
A team-oriented mindset and positive attitude
Strong work ethic and motivation to grow
Leadership potential and initiative
A commitment to continuous learning and development
Someone who genuinely enjoys working with people and contributing to a supportive team culture
Our Core Values in Action
Integrity: We do what’s right for our patients and team
Teamwork: We support and uplift one another
Community: We build meaningful relationships inside and outside the practice
Education: We are always learning and improving
Why Join Us?

Opportunity to grow with a thriving practice
Supportive, team-driven environment
Ongoing training and professional development
Competitive compensation based on experience
Pay: From $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance
Work Location: In person