Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Orthodontic Receptionist to join our vibrant Orthodnitcs team. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clerical duties. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations from patient intake to appointment scheduling. If you thrive in fast-paced settings and possess a passion for healthcare support, this opportunity is perfect for you!

Responsibilities
Greet patients warmly and professionally, ensuring a positive first impression
Schedule appointments efficiently using orthodontic practice management software such as Ortho edge
Verify insurance coverage and perform insurance eligibility checks
Collect payments and handle medical billing processes
Manage patient records accurately
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
Review documentation for accuracy and completeness, maintaining compliance with HIPAA regulations
Assist with medical administrative support tasks including filing, data entry, and maintaining medical records
Coordinate patient intake procedures and ensure all necessary forms are completed prior to appointments
Support clinic operations by verifying insurance benefits and processing payments efficiently
Requirements
Proven experience in dental Receptionist in a clinical setting with ortho office experience preferred
Strong knowledge of dental terminology, medical terminology, and health information management practices
Familiarity with dental practice management software such as Ortho edge
Excellent computer skills including proficiency in Microsoft Office Suite and typing skills (including 10-key typing)
Exceptional customer service skills with the ability to handle sensitive information discreetly in compliance with HIPAA standards
Ability to manage multiple priorities efficiently in a fast-paced environment while maintaining professionalism and attention to detail
Bilingual abilities are a plus to better serve diverse patient populations
Strong organizational skills with experience in medical office management, insurance verification, and appointment scheduling
Previous clinic or hospital experience is advantageous; familiarity with medical billing and coding processes is highly valued
Join our team to make a meaningful difference in patients’ lives by providing outstanding administrative support in a friendly, energetic environment. We are dedicated to fostering growth and success for all team members through comprehensive training and ongoing development opportunities!

Pay: $20.00 - $26.00 per hour
Work Location: In person