Practice location
full-time 20 days ago

Dental Receptionist / Front Desk Administrator

Oakville Dental Office

2475 Old Bronte Road, Oakville, ON
21–26/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Overview
Join the DentalVille team in Oakville as a Dental Receptionist / Front Desk Administrator. You'll be the first person patients see and hear from, so your friendly, organized approach sets the tone for their whole visit. In this role, you'll manage patient scheduling, handle administrative duties, and keep the day running smoothly. Your positive attitude and attention to detail will help us create a welcoming environment that keeps patients coming back. This is a great opportunity for someone with dental front desk experience who wants to grow with a supportive, close-knit practice.

Responsibilities
Greet patients warmly and check them in and out efficiently using Akitu One.

Answer phones, respond to inquiries, book appointments, and relay messages promptly.

Verify patient insurance, submit claims and predeterminations, and keep patient records accurate and up to date.

Schedule, reschedule, and confirm appointments while keeping the daily calendar full and running on time.

Process payments, explain treatment estimates, and follow up on outstanding balances and recalls.

Keep the front desk area clean and organized, with supplies stocked and ready for the day.

Work closely with the dentist, hygienists, and assistants on patient needs, treatment plans, and office procedures.

Experience
At least 1 year of experience as a dental receptionist or front desk administrator in a dental office (required).

Experience with Akitu One is strongly preferred.

Working knowledge of dental insurance, claims, and billing.

Familiarity with dental terminology and procedures.

Comfortable handling a busy phone line while assisting patients at the desk.

Excellent organizational and multitasking skills in a fast-paced setting.

Clear communication skills and a friendly, professional manner with patients and team members.

This role is perfect for an experienced, motivated front desk professional who takes pride in patient care and wants to be part of a positive, growing dental team!

Pay: $21.00-$26.00 per hour
Expected hours: 40.0 per week
Benefits:
Company events
Dental care
Flexible schedule
On-site parking
Experience:
Front desk: 1 year (required)
Work Location: In person

About Oakville Dental Office

Oakville Dental Care looks at dentistry differently, valuing relationships with patients to provide healthier smiles in a comforting environment for the entire family. They invest in new technologies, a well-trained team, and a positive office setting.