full-time 4 days ago
Dental Receptionist/Front Desk
Medihause Dental
Chicago, IL 60628
17 - 28/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
Overview
We are seeking a professional and organized Dental Receptionist/Front Desk to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations, medical billing, and EMR systems, along with excellent communication skills. Experience with dental terminology, insurance verification, and medical records management is highly valued. Bilingual abilities and prior clinic or dental office experience are preferred to ensure smooth patient interactions and office workflow.
Responsibilities
Greet patients warmly and manage patient check-in and check-out processes with professionalism and courtesy
Schedule appointments using dental practice management software such as Open Dental or Dentrix
Verify insurance coverage and perform insurance claims processing using systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Collect payments, process co-pays, and handle billing procedures including medical collection tasks
Maintain accurate patient records in EMR/EHR systems while ensuring compliance with HIPAA regulations
Review documentation for accuracy and completeness, including CPT coding, ICD-9/10 coding, and care plan documentation
Answer multi-line phone systems promptly with excellent phone etiquette; respond to patient inquiries efficiently
Manage filing of dental records, medical records, and other administrative documents
Assist with medical administrative support tasks such as intake procedures, insurance verification, and appointment reminders
Support office management activities to ensure smooth daily operations of the front desk
Qualifications
Prior experience in a dental clinic or medical office environment is highly preferred
Strong knowledge of dental terminology and billing
Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, Epic, Athenahealth, or similar platforms
Familiarity with dental office software including Microsoft Office suite (Word, Excel) and office management tools
Excellent customer service skills with the ability to handle patient inquiries professionally
Strong organizational skills with attention to detail in documentation review and data entry
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Ability to multitask effectively in a fast-paced environment while maintaining accuracy in all tasks
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality patient care. We value professionalism, attention to detail, and a friendly demeanor in our staff.
Pay: $17.00 - $28.00 per hour
Benefits:
Dental insurance
Work Location: In person
We are seeking a professional and organized Dental Receptionist/Front Desk to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations, medical billing, and EMR systems, along with excellent communication skills. Experience with dental terminology, insurance verification, and medical records management is highly valued. Bilingual abilities and prior clinic or dental office experience are preferred to ensure smooth patient interactions and office workflow.
Responsibilities
Greet patients warmly and manage patient check-in and check-out processes with professionalism and courtesy
Schedule appointments using dental practice management software such as Open Dental or Dentrix
Verify insurance coverage and perform insurance claims processing using systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Collect payments, process co-pays, and handle billing procedures including medical collection tasks
Maintain accurate patient records in EMR/EHR systems while ensuring compliance with HIPAA regulations
Review documentation for accuracy and completeness, including CPT coding, ICD-9/10 coding, and care plan documentation
Answer multi-line phone systems promptly with excellent phone etiquette; respond to patient inquiries efficiently
Manage filing of dental records, medical records, and other administrative documents
Assist with medical administrative support tasks such as intake procedures, insurance verification, and appointment reminders
Support office management activities to ensure smooth daily operations of the front desk
Qualifications
Prior experience in a dental clinic or medical office environment is highly preferred
Strong knowledge of dental terminology and billing
Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, Epic, Athenahealth, or similar platforms
Familiarity with dental office software including Microsoft Office suite (Word, Excel) and office management tools
Excellent customer service skills with the ability to handle patient inquiries professionally
Strong organizational skills with attention to detail in documentation review and data entry
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Ability to multitask effectively in a fast-paced environment while maintaining accuracy in all tasks
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality patient care. We value professionalism, attention to detail, and a friendly demeanor in our staff.
Pay: $17.00 - $28.00 per hour
Benefits:
Dental insurance
Work Location: In person
Requirements
• Administrative experience
• Health information management
• English
• Insurance verification
• Dental insurance
• Dental receptionist
• Medical billing
• Administrative experience (1–2 years)
• Insurance verification experience (1–2 years)
• Health information management
• English
• Insurance verification
• Dental insurance
• Dental receptionist
• Medical billing
• Administrative experience (1–2 years)
• Insurance verification experience (1–2 years)
About Medihause Dental
MEDIHAUSE DENTAL is the home of healthy smiles, dedicated to providing quality dental care with compassion and excellence. Their purpose is to make dental care accessible to everyone in America, serving individuals and families from all walks of life. From preventive care to restorative and cosmetic dentistry, they aim to create lasting results in a welcoming environment.