Dental Receptionist / Front Desk Coordinator

Join a Growing and Patient-Focused Dental Team
Orange Dental Clinic is seeking an organized, professional, and customer-service-oriented Dental Receptionist / Front Desk Coordinator to join our Vaughan and North York teams.

The ideal candidate must have prior experience working in a dental clinic environment and be comfortable managing patient communications, scheduling, insurance processing, and administrative operations while delivering an exceptional patient experience.

This is an excellent opportunity for an individual who enjoys interacting with patients, thrives in a fast-paced environment, and is looking to grow with an expanding dental organization.

Key Responsibilities
Welcome patients and visitors in a professional and courteous manner
Schedule, confirm, and manage patient appointments
Answer incoming phone calls and respond to patient inquiries
Perform appointment confirmations, recalls, and follow-up communications
Maintain accurate patient records and documentation
Verify dental insurance eligibility and benefits
Submit, track, and reconcile insurance claims through CDAnet and insurance portals
Process payments and maintain accurate financial records
Coordinate treatment schedules with dentists, hygienists, and clinical staff
Assist with patient retention and recall programs
Ensure compliance with privacy, confidentiality, and clinic policies
Support daily administrative and operational functions of the clinic
Qualifications
Required
Minimum 1 year of experience working in a dental clinic or dental office environment
Strong understanding of dental terminology and treatment procedures
Experience with dental practice management software such as AbelDent (or similar dental software)
Knowledge of dental insurance claims processing and pre-determinations
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency with Microsoft Office and standard office technology
Ability to work independently and as part of a team
Preferred
Experience with CDAnet submissions
Experience with treatment coordination
Knowledge of Ontario dental insurance plans and private insurance providers
Multilingual skills are considered an asset
What We Offer
Competitive compensation based on qualifications and experience
Supportive and professional work environment
Career growth opportunities within a growing dental organization
Opportunity to work alongside experienced dentists and clinical professionals
Orange Dental Values
We are committed to providing exceptional patient care through professionalism, integrity, compassion, teamwork, and clinical excellence. We are seeking team members who share our commitment to creating a welcoming and positive experience for every patient.

How to Apply
Please submit your resume through Indeed along with a brief cover letter outlining your dental administrative experience and familiarity with dental software and insurance processing.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Orange Dental Inc. is an equal opportunity employer and is committed to providing accommodation throughout the recruitment process in accordance with applicable Ontario legislation.

Pay: $17.20-$27.78 per hour
Benefits:
Company events
On-site parking
Work Location: In person